Google Pay is a digital wallet that gives your customers a faster, simpler way to pay. With a click, your customers can choose any payment method saved in their Google Account and check out almost instantly on your store. To learn more, visit Google Pay.
Requirements
Store Requirements
- Your store must be using Optimized One-Page Checkout
- Your store must be connected to one of the following Google Pay-compatible payment gateways:
- Adyen
- To enable Google Pay on Adyen, you must have Visa, Mastercard, and American Express card brands enabled within your Adyen customer area. To request enablement, reach out to support@adyen.com.
- Authorize.net
- Bank of New Zealand
- Braintree
- To enable Google Pay on Braintree, you must also have Google Pay enabled on your Braintree account. To do this, log into your Braintree account, go to Settings › Processing, and toggle Google Pay.
- Chase Merchant Services
- To enable Google Pay on Chase Merchant Services, Google Pay must be activated on your merchant account. To activate Google Pay, please work with Chase's Technical Priority Support team.
- Checkout.com
- Cybersource
- Digital River
- PayPal
- In order to enable Google Pay on PayPal, your checkout page must not have reCAPTCHA enabled.
- Stripe
- Adyen
- Your store must be located in a supported country and must be using a supported transactional currency. See Supported Countries and Currencies for more information.
Shopper Requirements
In order to use Google Pay, shoppers must:
- Shoppers must have a Google Account to use Google Pay.
- Google Pay is supported in the following browsers:
- Chrome
- Firefox
- Safari
- Edge
- Opera
- UCWeb UC Browser
- Shoppers must use a supported billing country and currency at checkout.
Setting Up Google Pay
To enable Google Pay, go to Settings › Payments in the control panel and expand the Digital Wallets section. Click Set up next to the Google Pay option.
The next page displays a list of payment gateways that are compatible with Google Pay. Click either Edit or Select next to the payment gateway you would like to use.
Configure the payment gateway. See the list of gateways above for setup steps. Once the payment gateway is configured, you can enable Google Pay and click Save. Once you have saved your payment gateway settings, Google Pay will be active on your store for all merchants who meet the shopper requirements.
Supported Countries and Currencies
Google Pay on Adyen supports the following countries and currencies:
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Google Pay on Authorize.net supports the following countries and currencies:
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Google Pay on Bank of New Zealand supports the following countries and currencies:
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Google Pay on Braintree supports the following countries and currencies:
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Google Pay on Chase Merchant Services supports the following countries and currencies:
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Google Pay on Checkout.com supports the following countries and currencies:
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Google Pay on Cybersource supports the following countries and currencies:
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Google Pay on Digital River supports the following countries and currencies:
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Google Pay on PayPal supports the following countries and currencies:
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Google Pay on Stripe supports the following countries and currencies:
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Checkout Experience
When your customer is checking out, they will be given the option to use Google Pay on product pages, the add-to-cart pop-up (quick cart) page, the cart page, and the checkout page.
The customer will be prompted to sign into their Google Account if they are not already logged in. From there, they can select either a saved credit or debit card, or add a new one to their wallet. Customers are brought to the checkout page to enter their shipping information as the last step; the billing address will be automatically filled in by Google Pay.
Customers can review their order and payment details before clicking the Place Order button. The transaction itself will use your configured gateway for processing.
Common Questions
What fees are associated with Google Pay?
There are no additional fees or costs for merchants or shoppers to use Google Pay.
How many payment gateways can I enable Google Pay on?
Google Pay can only be enabled for one payment gateway at a time.
What devices is Google Pay available on?
Google Pay can be used on all devices where you can log in with your Google Account, which includes phones, tablets, and laptops.
What cards are supported by Google Pay?
All debit and credit cards saved to your Google Account can be used. See Braintree’s Google Pay documentation for details on regional limitations.
How do I add the Google Pay button to my product pages?
If you are using Cornerstone 6.6.1 or newer and have not customized your theme files, you can enable Google Pay by checking Show quick payment buttons in the theme’s Product display settings.
If you are using a different theme, or you have customized your Cornerstone theme files, your theme will require additional customization in order to support product page payment buttons. For assistance with applying these customizations to your theme files, we recommend reaching out to a BigCommerce Partner by visiting our Partner Directory or submitting an Agency Design Request.
How can I place the Google Pay button at the top of my checkout page?
You can place the Google Pay button at the top of checkout by checking Show wallet buttons at the top of checkout located under Settings › Checkout. Note that buttns will appear above the Customer step for guest shoppers only.
Can I offer Google Pay if I am using Embedded Checkout?
Yes, Google Pay uses the same checkout experience in headless storefronts.
Why aren't my guest customers able to see the Google Pay button in the cart?
If the Google Pay button is missing for guest customers only, it could be due to your store's customer settings in Settings › Checkout. Guest customers will not be able to access Google Pay from the cart if either Customers must have or create an account to check out or Require existing accounts to sign in is enabled. See Optimized One-Page Checkout for more information.
