B2B Edition is BigCommerce's Enterprise B2B offering, with a suite of back-end and self-serve tools to optimize your B2B ecommerce experience.

 

How can B2B Edition improve my B2B experience?

By seamlessly blending the backend functionality of BigCommerce with B2B Edition's tools, this offering allows you to easily streamline your operations and improve the self-service experience for both employees and customers.

Features of B2B Edition include:

  • Enterprise features for qualifying stores, including Product Filtering, Price Lists, priority support, and customer success management.
  • Corporate Account Management — You can establish corporate (Company) accounts with multiple tiers of buyers who have specific roles and permissions.
  • Buyer Portal — Provide a specialized storefront account area with tools for B2C customers and B2B buyers.
  • Super Admin Masquerade — Sales agents can view the Buyer Portal and place orders on behalf of consenting companies.
  • Sales Staff Quoting — Sales agents can create and share quotes with companies to provide unique products, shipping rates, and discounts for buyers on top of pre-arranged pricing.
  • User management — Create user accounts for your B2B Edition control panel and the storefront Buyer Portal, and configure custom user roles with unique permissions.
  • Shared Shopping Lists and Buy Again — Companies can manage and save multiple shopping lists, retrieve these for future use, and purchase previously saved products.
  • Invoice Portal — Allows companies to view their invoice history and pay off their balance. Store owners can also view company account history and set Company-specific payment terms.
  • Payment Method Visibility Control — You can add, edit, show, or hide approved payment options for companies including purchase orders and credit cards.
  • Quick Order Pad — Allows users to quickly add products to an order by entering partial or complete SKUs, selecting products from previous orders, or uploading a CSV file.
  • Company Address Book Management — Access the address book of consenting companies to quickly set up billing and shipping addresses.

For a full list of seller and buyer features, check out the B2B Edition User Guide.

 

What themes are supported by B2B Edition?

If you are using B2B Edition's Buyer Portal experience, B2B Edition's storefront tools are available with any theme. This experience is enabled by default when creating a new B2B Edition account.

If you are using B2B Edition's legacy Company storefront account area, the following Stencil themes are supported. These themes have been modified to support B2B features.

  • Cornerstone — BigCommerce
  • Camden — Flair Consultancy
  • Supermarket — Papathemes
  • 22 Savile Row — Flair Consultancy
  • Vault — Lonestar Templates
  • Roots — Weizen Young
 

FAQ

Is B2B Edition available for current BigCommerce customers?

Yes, you can request B2B Edition in your store by contacting your Customer Success Manager. If you do not have a Customer Success Manager, contact our Sales team, or email our Upgrades team at upgrades@bigcommerce.com.

Does this support native BigCommerce multicurrency functionality, such as payments and invoices in different currencies?

Yes, this functionality is supported.

Is B2B Edition compatible with Multi-Storefront?

Yes, you can enable B2B Edition on any of your native storefronts. See B2B Edition and Multi-Storefront for more information.

How do I upgrade my B2B Edition account to the Buyer Portal experience?

See Migrating to the Buyer Portal Experience for considerations and instructions on enabling the Buyer Portal in your store.