As part of our commitment to staying up-to-date with industry security standards, we will be disabling access to our legacy email system over the TLS 1.0 protocol beginning the 30th of April. This change should only affect legacy customers who are still using our integrated email solution and should not cause any loss in data. However, if your current email client is not set up to support the newer TLS 1.1/1.2 protocols, then you will need to re-setup your email accounts. We have step-by-step guides for you provided here.

BigCommerce University

This three part video series will walk you through building, managing, and growing a successful online business.

Getting Started with BigCommerce thumb
Getting Started with BigCommerce

2 min 50 sec

Learn about your control panel and our educational resources.

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Stencil Themes & the Theme Editor thumb
Stencil Themes & the Theme Editor

4 min 25 sec

Browse and choose beautiful BigCommerce themes and customize them with the Theme Editor.

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Carousel & Design Options thumb
Carousel & Design Options

4 min 18 sec

Create a carousel that turns website visitors into shoppers.

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Store Settings thumb
Store Settings

5 min 15 sec

Customize the functionality of your online store.

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Product Categories thumb
Product Categories

4 min 04 sec

Organize your store's navigation with product categories.

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Adding a Product thumb
Adding a Product

5 min 49 sec

Understand all of your options when adding a product.

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Product Options thumb
Product Options

3 min 58 sec

Offer options like color, size and patterns for your products.

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SKUs & Tracking Inventory thumb
SKUs & Tracking Inventory

5 min 19 sec

Track inventory with SKUs so you can scale.

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Product Options: Rules thumb
Product Options: Rules

3 min 38 sec

Alter your product listing based on a customer's selection.

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Setting up Taxes thumb
Setting up Taxes

4 min 44 sec

Learn the essentials of collecting sales tax.

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Payment Methods thumb
Payment Methods

3 min 08 sec

Accepting payments at BigCommerce.

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Shipping: Zones and Charges thumb
Shipping: Zones and Charges

7 min 58 sec

Get started with shipping by setting up fixed shipping charges.

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Shipping: Real Time Quotes thumb
Shipping: Real Time Quotes

4 min 22 sec

Offer your customers real time shipping quotes from major providers.

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Domain Names and Email thumb
Domain Names and Email

3 min 09 sec

Adding a Domain name to your store and setting up email.

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Launching Your Store thumb
Launching Your Store

1 min 56 sec

Final tips for when you're ready to launch your business.

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Order Management thumb
Order Management

5 min 28 sec

Tips and resource for managing orders and running your online store.

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Importing and Exporting CSVs thumb
Importing and Exporting CSVs

3 min 57 sec

The BigCommerce Import/Export function can streamline data management for your online store.

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Ecommerce Analytics & Insights thumb
Ecommerce Analytics & Insights

5 min 17 sec

Track your store's performance with Ecommerce Analytics & Insights.

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Omni-Channel Integrations thumb
Omni-Channel Integrations

2:30

BigCommerce offers a seamless approach to omni-channel retailing, serving as the hub for all your channels.

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Product Filtering thumb
Product Filtering

2 min 26 sec

Product Filtering greatly improves your site navigation

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SSL Certificates thumb
SSL Certificates

2 min 57 secs

SSL certificates help protect customer information.

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Creating Contact and Content Pages thumb
Creating Contact and Content Pages

3 min 36 sec

Contact Pages are important for gathering store feedback.

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Managing Customer Accounts thumb
Managing Customer Accounts

3min 49 sec

Understand your customers and their relationship with your products and brand.

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Return Requests and Order Refunds thumb
Return Requests and Order Refunds

4 min 55 sec

Managing return requests and order refunds is easy with BigCommerce.

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Finding Your Target Market thumb
Finding Your Target Market

2 min 14 sec

Identify and target the right potential customers.

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Title Tags and Meta Descriptions thumb
Title Tags and Meta Descriptions

3 min 33 sec

Maximize conversion slick-through from search engines.

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Image Descriptions thumb
Image Descriptions

3 min 27 sec

Image search is quite popular, make sure you rank well.

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Write a Blog thumb
Write a Blog

6 min 28 sec

Blogging helps your site's SEO and retain customers.

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Maintaining a Healthy Store thumb
Maintaining a Healthy Store

6 min 7 sec

Be sure to back up your store's sensitive information.

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Creating a Facebook Page thumb
Creating a Facebook Page

3 min 56 sec

Create a Facebook page for your brand or business.

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Getting Started With SEO thumb
Getting Started With SEO

6 min 14 sec

SEO is the most important part of driving traffic to your store.

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SEO Keywords: Researching thumb
SEO Keywords: Researching

4 min 15 sec

The right keywords will bring the right potential customers.

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SEO Keywords: Research Tools thumb
SEO Keywords: Research Tools

5 min 29 sec

Recommended keyword research tools and how to use them.

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Design: Website Conversion thumb
Design: Website Conversion

6 min 24 sec

Your design can make or break your conversion rate.

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Design: Product Page Conversion thumb
Design: Product Page Conversion

4 min 23 sec

Turn your product pages into conversion machines.

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Shipping and Returns thumb
Shipping and Returns

4 min 28 sec

Create a shipping and returns policy that sells.

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Abandoned Cart Saver thumb
Abandoned Cart Saver

4 min 28 sec

Increase your sales up to 15% - automatically!

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Conversion Tools thumb
Conversion Tools

5 min 55

Make sure you have the right conversion tools in your tool belt.

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Product Photos that Convert thumb
Product Photos that Convert

4 min 47 sec

Great product photography is a key to success.

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Customer Service thumb
Customer Service

5 min 32 sec

Learn how to deliver the "WOW" experience.

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Creating Customer Groups thumb
Creating Customer Groups

4 min 31 sec

Better target your shoppers and customers for a higher ROI.

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Google Analytics: Part 1 thumb
Google Analytics: Part 1

2 min 40 sec

Understand customer behavior and how your store is performing.

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Google Analytics: Part 2 thumb
Google Analytics: Part 2

3 min 28 sec

Understand customer behavior and how your store is performing.

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Google Analytics: Part 3 thumb
Google Analytics: Part 3

4 min 50 sec

Understand customer behavior and how your store is performing.

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