How do I login to my Bigcommerce Store?

Upon signing-up for a Bigcommerce store, an email containing the store's login credentials will be sent to the registered email address.  

This email, with a subject line of 'Your Bigcommerce Store Login Details' contains the login information necessary to successfully login to the Bigcommerce Control Panel.

Typically, the URL for your store's Control Panel will be similiar to:

Or, if you are using your own domain name:

Video Overview

How To Log Into Your Store

When you go to that website, you will be greeted by a login screen asking for your email address and password. At this login, enter the email address associated with your user account.

You may also login from the BigCommerce website. To do this, please take the following steps:
1.) Go to
2.) Select Login at the top right hand corner of the site.

3.) In the address field, type in the store address in this format:


4.) Login in with your email and password.
5.) Select login and you should be logged into the BigCommerce control panel.


Still having trouble logging into your Bigcommerce store? Here's a step-by-step guide how you can reset your password to get back into your account. 


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