10/9/2024 ---The editors' notes contain pending updates for
KB-21141. --- Vince Thompson
How It Works - add h4 under existing content<div class="anchor-margin" id="bluesnap-checkout"> </div>
<h4 id="bluesnap-checkout">BlueSnap Checkout Flow</h4>
<p>If you’ve connected Pay by Bank via <a href="/s/article/Connecting-with-BlueSnap-Direct" target="_self">BlueSnap Direct</a>, shoppers are prompted to enter their international bank account number (IBAN) after selecting the payment method at checkout. From there, they can enter their bank’s credentials to make the purchase.</p>
<p><img alt="The Pay by Bank payment method at checkout" src="https://storage.googleapis.com/bigcommerce-production-dev-center/Knowledge%20Base/Payments/Alternative%20Payment%20Methods/Open%20Banking/pay-by-bank-checkout.png" /></p>
<p>Pay by Bank orders start in the <strong>Awaiting Payment</strong> status while the bank transfer is processed, which takes up to five minutes. Once the transfer is complete, the order status automatically updates to <strong>Awaiting Fulfillment</strong>.</p>
Supported Gateways - Add to list<li><a href="#bluesnap">BlueSnap Direct</a></li>
BlueSnap Direct - new h4<div class="anchor-margin" id="bluesnap"> </div>
<h4 id="bluesnap">BlueSnap Direct</h4>
<p>See <a href="/s/article/Connecting-with-BlueSnap-Direct" target="_self">Connecting with BlueSnap Direct</a> for documentation on features, requirements, and setup.</p>
<ul>
<li><strong>Additional Setup</strong>
<ul>
<li>You must use the <a href="/s/article/Connecting-with-BlueSnap-Direct#upgrading" target="_self">latest version of BlueSnap</a>.</li>
<li>Your store must offer EUR as a transactional currency.</li>
<li>You must reach out to <a href="https://bluesnap.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000127087" target=_blank">BlueSnap Merchant Support</a> to have Pay by Bank enabled in their merchant account.</li>
</ul>
</li>
<li><strong>Shopper Requirements</strong>
<ul>
<li>Shoppers must use an address in one of the <a href="https://developers.bluesnap.com/reference/pay-by-bank#supported-shopper-countries" target=_blank">supported countries</a> at checkout.</li>
<li>Shoppers must use EUR as their transaction currency.</li>
<li>After selecting Pay by Bank at checkout, the shopper must authorize the funds transfer within 1 hour, or it will be canceled and they will need to place a new order.</li>
</ul>
</li>
</ul>
FAQ - update answer to question<p>The supported banks depend on which payment gateway you used to connect Open Banking.</p>
<ul>
<li><strong>Adyen</strong> — See Adyen’s documentation on <a href="https://docs.adyen.com/payment-methods/pay-by-bank-europe/web-drop-in/?tab=1#issuer-ids" target=_blank">Pay by Bank</a>.</li>
<li><strong>BlueSnap Direct</strong> — Pay by Bank is available for all major banks in the <a href="https://developers.bluesnap.com/reference/pay-by-bank#supported-shopper-countries" target=_blank">supported countries</a>. However, smaller banks in these regions may be slower to adopt this payment method.</li>
</ul>
Additional Resources - add to the bottom of the list<li><a href="https://support.bluesnap.com/docs/pay-by-bank" target="_blank">Pay by Bank</a> (BlueSnap)</li>
Article Summary - add to bottom of list<li>Merchants must use the latest version of BlueSnap in order to integrate Pay by Bank.</li>
Support Notes - add to the top<p>Merchants that previously used Local Bank Transfer or iDEAL via BlueSnap Direct can get the same functionality from Pay by Bank.</p>
Timeline<li><strong>DATE</strong> — BlueSnap supports Pay by Bank. (<a href="https://bigcommercecloud.atlassian.net/browse/PROJECT-6471" target="_blank">PROJECT-6471</a>)</li>
Changelog<li><strong>DATE</strong> — Refreshed article contents to reflect BlueSnap support. (<a href="https://bigcommercecloud.atlassian.net/browse/KB-20764" target="_blank">KB-20764</a>)</li>