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MyBank is a popular direct bank transfer payment method in Italy and is integrated by over 140 banks. Using MyBank, your shoppers can easily and securely complete transactions using their banking credentials. Because it uses real-time bank transfers, the payments made with MyBank are 100% guaranteed.

 

How It Works

Once enabled, shoppers meeting the requirements will see MyBank at the Payment step of checkout.

MyBank on the checkout page

After proceeding with the order, they will be taken to the MyBank payment page to select their bank and enter their credentials.

The MyBank payment page

When the order is placed, it will appear in your control panel as gateway (MyBank) or MyBank (via gateway) in the Payment Method field. Orders placed using MyBank share the same fulfillment process as typical orders.

An order placed with MyBank

 

Requirements and Limitations

  • Your store must meet the following criteria:
  • Shopper Requirements
    • Shoppers must have EUR selected as their transaction currency.
  • Limitations
    • Delayed capture is not supported by any MyBank integration.
 

Supported Gateways

Braintree

See Connecting with Braintree for documentation on features, requirements, and setup.

  • Additional Setup
    • Check the Enable alternative payment methods box and select MyBank from the dropdown menu in Braintree Settings within your BigCommerce control panel.
  • Shopper Requirements
    • Shopper's billing address is in the following country: IT.

Mollie

See Connecting with Mollie for documentation on features, requirements, and setup.

  • Additional Setup
    • MyBank must be enabled in your Mollie dashboard under Settings › Website Profiles.
  • Shopper Requirements
    • Shoppers must use an address in Greece, Italy, or Spain at checkout.

Nexi XPay

See Connecting with Nexi XPay for documentation on features, requirements, and setup.

  • Additional Setup
    • You must request MyBank to be added to your Nexi XPay merchant account. To request MyBank, complete this contract and return it to PPRO, Nexi's Partner.
    • You must enable MyBank in your Nexi merchant account under the Alternative Payments menu with the ID you received from PPRO.
    • If you are using Monte dei Paschi di Siena, Banca Popolare di Sondrio and Banca del Piemonte for banking purposes, you must request MyBank activation directly from your relevant banking branch.
  • Shopper Requirements
    • Shoppers must use an address in Italy at checkout.

PayPal

See Connecting with PayPal for documentation on features, requirements, and setup.

  • Additional Setup
    • Check the box next to MyBank in PayPal Settings within your BigCommerce control panel.
  • Shopper Requirements
    • Shoppers must use an address in Italy at checkout.
 

FAQ

Are recurring payments supported on MyBank?

If you have connected MyBank via Mollie, you can use it in conjunction with SEPA Direct Debit to enable Stored International Bank Account Numbers (IBANs). Stored IBANs cannot be used by the customer on future orders, but it can be used by the merchant for recurring charges, such as subscriptions.

If you have connected MyBank with PayPal, it will not support recurring payments.