Browse by Topic

Using the Image Manager

The Image Manager provides a space for you to upload images and photos from your computer to your BigCommerce store. Uploaded images can be used as product photos, placed into product descriptions, categories descriptions, web page content, blog posts, or any area that uses the WYSIWYG editor. The URL of an uploaded image can be used to share the image outside of your BigCommerce store, for example, in an email newsletter.


Image Requirements

Images must meet the following requirements to successfully upload to the Image Manager. Attempting to upload an image that does not meet these requirements can cause unexpected behavior.

  • Image file names must be alphanumeric, and cannot contain any spaces or special characters.
  • Supported file types are JPEG/JPG, GIF and PNG.

TIF and PDF files are not supported. You can upload PDFs and other files not supported by the Image Manager by uploading them via WebDAV and linking to them from your store.


Images cannot have the same name. Images with the same name will fail to upload.


Uploading Images

Adding images to the Image manager can be done from the control panel at Storefront  Image Manager, then clicking Upload Images.

Upload Images button in the Image Manager

In the popup that appears, click Choose File (or Browse) and select an image from your computer. Repeat for each additional image, then click Upload.

Upload Prompt Pop up

If you have a large number of images and want to add more than one at a time, you can upload them all to the Image Manager quickly using WebDAV. In WebDAV, put the images in the product_images/uploaded_images folder.


Viewing Images

In the upper right of the Image Manager page, there are two drop-down menus that allow you to choose how many images are displayed at once, and how they are sorted. You can sort by name, file size, or date modified. This will help navigate large collections of images.

Viewing Images
To see the original size of the image, click View Full Size. To download the full-size image, click Download. You can rename the image in the input box above the image thumbnail. 


Editing Images

The Image Manager connects with a free, online image editing app, Pixlr. This provides a convenient way to make quick, simple edits to your uploaded images. To learn more about how to use Pixlr, visit Pixlr Support.

To launch Pixlr from the Image Manager, click Edit beneath the image you want to edit. Click Continue to Pixlr. Check the box marked Do not show this message again so you can skip this step next time.

Edit image link  

When you are done with your edits, click Save to update the image and be returned to the Image Manager.


Saving the edits on Pixlr will save over the original image! Clicking Save on Pixlr will save over the original. If you want to preserve the original, download the image to keep as a backup.


Deleting Images

To remove images from the Image Manager, click Delete this Image beneath the image you want to delete. If you want to delete multiple images at the same time, click the checkbox by images you want to delete, then click Delete Selected at the top of the page.

Check products then click the Delete Selected button to remove several images at once
The image manager is a convenient way to store images you use throughout your BigCommerce store.  

Was this article helpful?