Setting Up Shipping Methods


A shipping method is the shipping charge that a customer pays at checkout. It can be a fixed charge, like a $5 flat rate charge on all orders, or a dynamically calculated charge based on the details (e.g. weight, origin, destination) of the shipment.

Multiple shipping methods can be created within the same shipping zone, allowing you to offer your shoppers different shipping choices at checkout. Merchants commonly offer both standard and expedited methods, which caters to shoppers who want the most economical shipping option and those seeking faster fulfilment.

A shipping zone must have at least one viable shipping method enabled to allow shoppers to check out.

To add, change, or remove a shipping method, go to Store SetupShipping. Add shipping charges by clicking Configure Zone or Edit next to a shipping zone.

Configure and Edit buttons highlighted next to shipping zones in Shipping Manager

Shipping Method Types

There are two categories of shipping methods: static shipping quotes that you define, and real time shipping quotes that are automatically calculated by a shipping carrier.

Static shipping quote methods include:

Static shipping quotes in shipping zone details

Real time shipping quote methods depend on the shipping from address, the weight and size of the order, and the customer’s shipping address. For a list of real time shipping quote providers, and how to set them up in BigCommerce, see Setting Up a “Real Time Shipping Quote” Shipping Method.

Real time shipping quotes in the shipping zone details

Product-Level Shipping

Apart from using shipping methods, products can directly be given free shipping or a fixed shipping price.

  • To give a product universal free shipping, see Setting up Free Shipping, which includes some alternative methods.
  • To set a fixed shipping cost on a product (and add dimensions), see Adding Products. If a product has a fixed shipping cost, it will override all other shipping methods, coupon codes, or cart-level discounts.

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