Receiving Payments via Money Order

You can set up your online store to allow your customers to pay you by money order by setting up a Money Order payment method. No payment gateway or merchant accounts are required for this offline method. When a customer places their order, they will be shown the information and mailing instructions you provide.

The order will be placed in Awaiting Payment status. When you receive the money order, you can manually set the order to the Awaiting Fulfillment or another order status as you process the order.

Setting Up a 'Pay by Money Order' Method

1. Go to Store SetupPayments.

2. Click the plus sign (+) next to Offline Payment Methods.

Offline Payment Methods

3. Locate the Money Order method and click the Set up button beside it.

Money Order setup button

4. You will be taken to a new tab, where you can set up the Money Order payment method. Fill out the following information:

  • Display Name — What will your customers see this option called during checkout? (Consider Money Order or Pay by Money Order).
  • Available Countries — Which customers should see the option to pay via money order? Only customers who enter a billing address within these countries will see this option. We recommend limiting it to countries within your region.
  • Account Information — This information will be displayed after your customer has completed checkout. Edit the text field to include your mailing address and any additional instructions.

Money Order information

5. Save your changes. Your Money Order method is now set up. Try completing a test order to get an idea of how this will look to your customers and to identify any changes that should be made.

Editing Your Settings

After completing setup, you may want to go back and edit your Money Order payment method settings. Use the steps below to make changes.

1. Go to Store SetupPayments.

2. Click the Money Order Settings tab at the top of the screen. You can make your desired changes from here.

3. Save your changes.

Removing the Money Order Method

If you decide you want to remove the option to pay via money order from your store, you can follow the steps below.

1. Go to Store SetupPayments.

2. Click the plus sign (+) next to Offline Payment Methods.

Offline Payment Methods

3. Locate the toggle switch next to Money Order, and click on it once to turn it off. This will disable the Money Order payment method in your store.

Money Order switch

Was this article helpful?