Enabling Fraud Protection in PayPal powered by Braintree
Setting Up Fraud Controls
1. Log in to your Braintree control panel.
2. Go to Settings › Processing › Fraud Tools.
3. Edit your processing options. Click any item in the list below to see more details.
Processing and Fraud Settings
Duplicate Transaction Checking
This setting rejects transactions if another successful transaction has been completed with the same payment method, order ID, and amount within the last X seconds. X can be set to up to 3600, or one hour. This setting is useful if your customer clicks the back button, refreshes the page, or anything else that might cause the transaction to be put through twice. Note: This setting only applies to credit card transactions, not to transactions done through Paypal.
Recommended settings: Enabled; 30 seconds.
AVS or Address Verification System rules determine when transactions and verifications should be rejected based on address criteria. For example, you can set whether a transaction should be rejected if the postal code doesn't match what the customer's card issuing bank has on file.
Recommended settings: At this time, Country Scope must be set to United States Only.
CVV rules determine when to reject transactions based on whether the merchant has provided the correct CVV associated with the credit card.
Risk Threshold Rules
Risk Threshold rules can be set up to notify you or reject transactions that follow particular trends. Their purpose is to protect you from card attacks. See Risk Threshold Rules on Braintree's support site for more information.
Card Verification - Retry All Failed $0
If enabled, a failed $0 authorization will always be retried as a $1 authorization regardless of the processor response. If disabled, a failed $0 authorization will only be retried as a $1 authorization for the following processor responses: 2015 (Transaction Not Allowed), 2019 (Invalid Transaction), 2023 (Processor Does Not Support This Feature), 2027 (Set Up Error - Amount), 2048 (Invalid Amount)
Recommended setting: Enabled
Advanced Fraud Tools
Advanced Fraud Tools helps to identify and prevent fraudulent activity before a transaction or verification ever reaches a merchant’s bank. See Advanced Fraud Tools on Braintree's support site for more information.
If you have Advanced Fraud Tools enabled, and a Kount Custom integration established with Braintree, you can additionally enable the Event Notification System (ENS) in Kount. When enabled, Kount sends a notification to BigCommerce that allows the status of your order in BigCommerce to be updated based on manual risk decisions that are made on the order in Kount.
To enable the Event Notification System (ENS) in Kount, the merchant:
- Must be on Optimized-One Page Checkout
- Must have Braintree enabled as a payment gateway on their store
- Must have Advanced Fraud Tools enabled on Braintree
- Must have a Kount Custom integration established with Braintree
This integration supports:
- Credit card transactions through Braintree
- Orders created through the storefront
To enable Event Notification System (ENS) in Kount, go to Store Setup › Payments in the BigCommerce Control Panel and click the Braintree tab to view its settings. Copy the Kount URL from your Braintree settings.
Log into your Kount Custom integration. Go to Fraud Control › Websites then edit the Row OPT-IN. Set the "Opt-in" labeled website to ‘ENS Enabled’ to YES. Then save the URL to the website labeled “Opt-in” within Kount. Click Update Website.
This will enable Kount Event Notification System on your store.