Logging in to Your Store

This guide provides instructions for logging into your Bigcommerce store’s control panel where you manage products, orders, customers, and most other features of your store.

For instructions on logging into your client area to manage your account details, billing information, domain, and WHOIS information, see Managing Billing & Account Details.

1. Go to the Bigcommerce Login Page.

2. Enter your full email address and your password. Unless you have already updated it, this will be the password you entered when creating the account.

Having trouble logging into your Bigcommerce store? Click the Forgot Password? link below the Log In button to reset your password or see Common Login Issues for troubleshooting tips. Note that our support team does not have the ability to manually reset passwords.

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