Inventory Settings

To access your Inventory settings, go to Advanced SettingsInventory.

General Settings

General Settings

When a product is out of stock

  • Hide the product completely — This setting will remove the product from product listing pages (e.g. category pages, brand pages, and the featured and new product panels on the homepage), and make the product details page inaccessible to visitors and search engines.
  • Hide product, but leave product page accessible — This setting will remove the product from product listing pages, but will leave the product details page accessible to those who have its specific URL, and search engines will continue to be able to crawl it.
  • Redirect to category page — This setting will remove the product from product listing pages, and those who try to access the specific URL of the product details page will be redirected to the product's category.
  • Don't do anything — This setting leaves the product visible on product listing pages, and leaves the product details page accessible.

When an option is out of stock

  • Hide the option — This setting will completely remove the option from the product details page.
  • Mark the option as out of stock — This setting will leave the option on the product details page, but will mark it with a slash to visually indicate it is unavailable. If a shopper tries to select the option, they will receive a message: "The selected product combination is currently unavailable."
  • Don't do anything — This setting will leave the option on the product details page, and does not visually indicate that it is out of stock. If a shopper tries to select the option, they will receive a message: "The selected product combination is currently unavailable."

Update stock levels

  • When an order is successfully placed — This setting will adjust the product's stock level when an order is successfully placed. These orders have a status of "Awaiting Payment" or "Awaiting Fulfillment".
  • When order status is changed to completed or shipped
  • — This setting will adjust the product's stock level when an order's status is changed to completed or shipped. This is recommended if you want to manually confirm stock levels in the fulfillment process before updating stock levels.

In addition to these settings, you can also control if stock levels are automatically adjusted when editing, archiving, refunding, or canceling an order.

Stock Level

Stock level

Stock level display

  • Show stock levels — This setting shows stock levels on the product details page.
  • Only show stock levels when stock is low — This setting shows stock levels on the product details page if the product's inventory is at or below its Low Stock Level.
  • Don't show stock levels — This setting will hide stock levels on the product details page.
  • Show pre-order inventory — This setting shows stock levels for pre-order products, and only applies to pre-order products with inventory tracking enabled.

You can define a custom Out-of-stock message to display instead of the default generic "Sold Out" message. If Stock level display is set to Show stock levels, this custom message will appear on the product details page. Check the box for Show out of stock message on product listing pages to include the custom message on listing pages (e.g. category pages, brand pages, and the featured and new product panels on the homepage).

Email Notifications

Email notifications

To be notified by email when a product's inventory is low or out, enter the address that you'd like to be emailed in one or both of the following fields.

  • Low stock level reached — Will email the address entered when a product's inventory has reached its configured low stock level.
  • Out of stock reached — Will email the address entered when a product's inventory has reached 0.

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