Free SSL Certificate (Encryption Everywhere)
BigCommerce offers a free SSL certificate, Encryption Everywhere, for stores on any plan. This allows any store with a custom domain name instant access to a free, dedicated SSL certificate.
Another benefit of having a dedicated SSL on your store is the ability to use our Sitewide HTTPS feature which will encrypt all pages of the website. Having sitewide HTTPS will display a green padlock on all pages, giving shoppers extra confidence in your brand and can improve your SEO ranking in Google.
- Your store must have a custom domain. The domain name can be pointed via A Record, C Name or nameservers, but we recommend nameservers if at all possible.
- Ensure your account information is up to date such as Country, State, and Organization Name.
- Your domain name, organization name, or address must not contain a Symantec protected keyword (e.g. Ford, Amazon, Apple).
If you are unsure about meeting these requirements, feel free to reach out to our support team for further investigation.
Applying the Free SSL Certificate
If you have met the requirements, the free SSL certificate will apply automatically after the store has a custom domain applied. No further action is required. Note that the new SSL certificate may take some time to propagate. It can take up to 48 hours before it is fully applied.
The free SSL certificate can be enabled manually in the event it does not automatically apply. See Installing a BigCommerce SSL Certificate to learn how.