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Enabling Stored Credit Cards

Stored credit cards is a feature on some payment gateways that allows registered customers to securely store their credit card details for future purchases. This is a convenient way for shoppers to get through checkout quickly whenever they return to your store, improving conversions.


The store needs to meet the following requirements:

Customer Experience

When a customer has an account with you and logs in to checkout, they will be able to save a credit card that they can use in future purchases. When they get to the payment method step they will see a checkbox to save the card they enter into the form.

Save card option

The next time they go through the checkout process, when they reach the payment method step, they will see a drop-down menu with their saved card or the option to enter in another card.

Saved Card menu

Activating Stored Credit Cards

To activate stored credit cards on your storefront, navigate to Store Setup › Payments. One of the required payment gateways must be set up. Click the tab to view its settings.

Card Storing Toggle

Scroll down to the toggle for Stored credit cards, turn it on and click Save.

This will turn on stored credit cards in BigCommerce. There may be additional steps based on your payment gateway.

In order to use for stored credit cards, merchants will need to sign up for the Customer Information Manager in the Dashboard. To learn more, see What is the Customer Information Manager (CIM).


Set Require CVV to Yes. A CVV number is required to store credit cards on You can find this setting under Store Setup › Payments in the tab.


CyberSource requires Card Tokenization on the merchant account. A merchant needs to contact CyberSource customer support and request this feature.

Deleting Stored Credit Cards

Registered shoppers can delete their stored credit cards at the payments step during the checkout process. If they have one or more stored credit cards, they will see a link to Manage the stored credit cards. 

Manage Credit Cards

The manage card screen will show the cards that shopper has stored. To remove a stored credit card from the list, click Delete next to the card and click Yes, delete on the confirmation prompt.

Manage Card menu


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