Customer Management Overview

Have a specific question or issue? Check out our Community Forum. Post your question and speak directly to other business owners, BigCommerce Staff and Partners who specialize in this area. It's likely someone just like you has already been there.

The modifications shared here are not officially supported by the BigCommerce Development or Technical Support teams. BigCommerce cannot guarantee their accuracy and is not responsible for any unintended consequences that may arise from their attempted use. As always, we recommend backing up your current theme customizations before making any changes.

Looking for ways to find out more about your customers and their needs? Check out the customer feedback section of our App Store. You’ll find apps that can help you service and support your customers, collect reviews, identify advocates and so much more for only a few dollars a month.

Note that many of our apps have a free trial period so you may take it for a test drive before committing.

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