Customer Order Notifications
Customers receive an invoice email when they initially place an order, and when the status of their order changes. These notifications are sent automatically from your store. For information on notifications the merchant receives, see Order Notifications.
Customer Order Notification Settings
Some aspects of customer email messages can be customized. You can also receive a copy of the customer invoice by specifying a forwarding address in your store settings. To access your store settings, go to Store Setup › Store Settings.
The "from" address provided for store emails is defined in Store Setup › Store Profile. If a customer replies to an order email message, this is the address it will attempt to deliver to.
Did you know? Third-party email services, such as Yahoo or AOL, cannot be used as your store's email address, due to their DMARC policies.