Wish is an online marketplace that connects merchants and brands with consumers from around the globe. It features more than 100 million monthly active users, most of whom use the Wish mobile app to discover and buy discounted products. The average Wish user spends 20+ minutes a day using the app, and their habits are used to enhance and personalize their shopping experience by showing them products and promotions that are meaningful to them.
Wish offers Product Boost, a native merchant advertising tool that helps you promote your best products. The Wish Express program increases exposure for products that you’re able to ship faster. In addition, Fulfillment by Wish (FBW) can warehouse and ship your products for you.
You can find apps to connect to Wish (such as Feedonomics and CedCommerce) in the App Marketplace.
Requirements
- You will need a Wish account. If you don’t already have one, you can create one here.
- You must be located in the US and fulfill orders from a US address.
- Merchants need a PayPal, Payoneer, or AllPay account to accept payment.
- Make sure your products are not prohibited under Wish’s Merchant Policy.
- Make sure your products are not offered in countries where they are restricted under Wish’s Merchant Policy.
- Orders must be marked as shipped within 5 days of purchase.
- Orders must include a tracking number.
FAQ
Where can I get more details about selling on Wish?
The Wish Merchants Help Center is a great resource for information related to selling on Wish.
Does it cost anything to sell on Wish?
There is no subscription or membership fee to sell on Wish. Wish charges a 15% revenue share fee on orders completed through Wish.
How do I contact Wish support?
Submit a request online at the Wish Merchants Help Center.
Non-technical support requests can be emailed to merchant_support@wish.com. For technical issues, reach out to your assigned Wish Account Manager.
How do orders work?
It depends on the fulfillment model and the provider you use. For self/in-house fulfillment merchants, orders appear in your control panel’s orders area alongside orders from all your other channels.
How do returns work?
As a standard policy, Wish manages returns and customer inquiries on your behalf. However, if you wish to manage your own support, you can discuss that option with your assigned Wish Account Manager.