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PayNow is a popular mobile payment service in Singapore that enables shoppers to instantly send and receive funds from one bank or e-wallet account to another. Using PayNow, your shoppers can scan a QR code at checkout and securely pay for their orders from their preferred banking app.

 

How It Works

Once connected, shoppers meeting the requirements will see PayNow as an available payment gateway at checkout.

PayNow as an available payment option at checkout

After proceeding with the order, they will be given a QR code to scan with their preferred banking app and complete the payment when they are ready.

A payment QR code generated by PayNow

If the shopper completes payment in their preferred app within 5 minutes of placing the order, it will appear in your control panel as PayNow (via Stripe) with a status of Awaiting Fulfillment. If the shopper takes longer han 5 minutes to pay for their order, it will appear with a status of Awaiting Payment. Once paid, the order status will automatically change to Awaiting Fulfillment, indicating it is ready to be processed.

An example of an order placed with PayNow

 

Requirements and Limitations

  • Your store must meet the following criteria:
  • Shopper Requirements
    • Shoppers must use a billing address in Singapore at checkout.
    • Shoppers must select SGD as their transaction currency.
    • Shoppers must use one of the supported banking or NFI apps.
  • Limitations
    • Manual capture is not supported.
    • PayNow cannot be used on orders greater than $200,00 SGD.
    • The following industries are restricted from using PayNow:
      • Petroleum and Petroleum Products
      • Fuel Dealers
      • Service Stations
      • Automated Fuel Dispensers
 

Supported Gateways

Stripe

See Connecting with Stripe for documentation on features, requirements, and setup.

 

FAQ

Which banking and NFI apps are supported by PayNow?

Shoppers can pay for orders via PayNow using one of the following banking or NFI apps:

  • Bank of China
  • CIMB Bank Berhad
  • Citibank Singapore Limited
  • DBS Bank/POSB
  • HSBC, Industrial and Commercial Bank of China
  • Maybank
  • OCBC Bank
  • Standard Chartered Bank
  • UOB
  • GrabPay
  • LiquidPay
  • Singtel Dash
  • Xfers
 

Additional Resources