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Google Pay is a mobile payment option that gives your shoppers a faster, simpler way to pay. Using Google Pay, your shoppers can pay for orders from the cart or checkout page with a click.

With Google Pay, you can reduce friction at checkout and reach more customers. To learn more, see Google’s Google Pay for Business article.

 
 

How It Works

Shoppers that meet the requirements will see the option to check out with Google Pay on product pages, the cart page, in the quick cart, and at checkout.

Google Pay on the cart page
Google Pay on a product page

Google Pay on the cart page
Google Pay on the cart page

Google Pay at checkout
Google Pay at checkout

The shopper will be prompted to sign into their Google account, if they are not already logged in. From there, they can select either a saved credit or debit card, or add a new one to their wallet.

Shoppers are brought to the checkout page to enter their shipping information as the last step; the billing address will be automatically filled in by Google Pay. Shoppers can review their order and payment details before clicking the Place Order button.

After the order has been placed, it will appear in your control panel as Google Pay in the Payment Method field. Orders placed using Google Pay share the same fulfillment process as typical orders.

An order placed with Google Pay

 
 

Requirements and Limitations

If you are interested in setting up Google Pay, please read through the store and shopper requirements in Connecting with Google Pay.

 
 

Supported Gateways

 

Adyen

See Connecting with Adyen for documentation on features, requirements, and setup.

  • Additional Setup
    • Visa, Mastercard, and American Express card brands must be enabled within your Adyen customer area. To request enablement, reach out to Adyen.
    • You must request the payment method to be added to your Adyen account.
    • Google Pay must be enabled in Settings › Payments within your control panel.
 

Authorize.net

See Authorize.net for documentation on features, requirements, and setup.

  • Additional Setup
    • Google Pay must be enabled in Settings › Payments within your control panel.
 

Bank of New Zealand

See Connecting with Bank of New Zealand for documentation on features, requirements, and setup.

  • Additional Setup
    • Check the box next to Enable Google Pay in BNZ Settings within your BigCommerce control panel.
 

Braintree

See Connecting with Braintree for documentation on features, requirements, and setup.

  • Additional Setup
    • To use Google Pay, you must first toggle Google Pay in your Braintree account from Settings › Processing.
    • Google Pay must be enabled in Settings › Payments within your control panel.
 

Chase Merchant Services

See Connecting with Chase Merchant Services for documentation on features, requirements, and setup.

  • Additional Setup
    • Check the box next to Enable Google Pay in Chase Merchant Services Settings within your BigCommerce control panel.
 

Checkout.com

See Connecting with Checkout.com for documentation on features, requirements, and setup.

  • Additional Setup
    • Contact your Checkout.com Customer Success Manager or reach out to Checkout.com Support to enable it on your Checkout.com account.
    • Google Pay must be enabled in Settings › Payments within your control panel.
 

Cybersource

See Connecting with Cybersource for documentation on features, requirements, and setup.

  • Additional Setup
    • Check the box next to Enable Google Pay in Cybersource Settings within your BigCommerce control panel.
 

Digital River

See Connecting with Digital River for documentation on features, requirements, and setup.

  • Additional Setup
    • Google Pay must be enabled from your Digital River dashboard.
  • Limitations
    • Google Pay will only display in the Payment step of checkout, within Digital River’s drop-in component. Payment buttons on the cart page and in the quick cart are not supported.
    • Payment can only be captured after an order is marked as fulfilled (by moving to the “Shipped” order status).
 

Nexi XPay

See Connecting with Nexi XPay for documentation on features, requirements, and setup.

  • Additional Setup
    • Google Pay must be enabled in Settings › Payments within your control panel.
  • Shopper Requirements
    • No country restrictions
    • No currency restrictions
 

PayPal

See Connecting with PayPal for documentation on features, requirements, and setup.

 

Stripe

See Connecting with Stripe for documentation on features, requirements, and setup.

  • Additional Setup
    • Google Pay must be enabled in your Stripe dashboard. If you don't see Google Pay in your dashboard, contact Stripe support.
    • Google Pay must be enabled in Settings › Payments within your control panel.
 
 

FAQ

To see a list of common questions about using Google Pay, see Connecting with Google Pay.