User-added image

 

Configuring Storefronts

Storefront Status

Newly created storefronts are in a Prelaunch status. This gives you an opportunity to set up your storefront before making it public.

There are 3 places where you can change your storefront’s status:

  • Channel Manager —  by clicking the ⋯ next to it and selecting make active/inactive
  • Storefront settings page — by toggling active/inactive
  • Overview page — by clicking on Actions and selecting Make active/inactive
 

Can I use the Home Page Carousel on additional native storefronts? The Home Page Carousel is only available for the default native storefront, however, the Carousel widget in Page Builder can be used to add a custom carousel to any page on additional native storefronts.

Keep in mind, you can change a storefront’s status at any time.

Storefront status under Storefront settings

 

Can I move a storefront from one store to another? No, a storefront is tied to a store. If a new store is created in order to access multi-storefront functionality, there is no way to move/connect it to an old/existing store.

Storefront Overview

In Channel Manager, click a storefront name to access its overview page.

Storefront overview

This page controls several aspects of your storefront and will guide you in setting up a new storefront:

  • Storefront name, URL, and status — If set to 'Inactive', the storefront will become unavailable to visitors and a customizable message will be displayed. This is where you can view your storefront. You can also view and delete the storefront here.
  • Setup guide — Click to review various key settings to ensure that the storefront is ready to launch. These areas include:
    • Theme
    • Categories
    • Products
    • Web pages
    • Emails
    • Domain
    • Settings and launch
  • Theme — Click Manage themes to view the Theme Marketplace and select a new theme, or click Edit theme to launch Page Builder with your current theme.
  • Performance for the last 30 days — View storefront analytics on products sold, orders placed, and customers registered.
  • Recommended reading — View articles from the Knowledge Base on relevant topics.

The left side navigation includes shortcuts to configure this specific storefront:

  • Overview
  • Storefront settings — Includes storefront status, contact information, logo and favicon, inventory rules, and many other common settings.
  • Themes
  • Theme Marketplace
  • Script Manager
  • Currencies
  • Checkout — includes checkout behavior for guest shoppers and existing customers, checkout type, privacy policy, terms and conditions, contact email on the order confirmation page, and custom checkout and order confirmation page URLs
  • Domains
  • Notifications — includes order, inventory (low stock and out of stock), and abandoned cart notifications.
  • Social media links
  • Web pages
  • Data solutions — set up analytics providers, site verification tags, and affiliate conversion tracking.
 

Can I set different country settings per storefront? Yes. If your store is on an Enterprise plan, you can customize country settings per storefront, including language, physical dimensions, date, and timezone. For more information on available localized settings, see International Enhancements for Multi-Storefront.

If Use global is checked, then the setting will use “global” storefront settings, which are configured outside of Channel Manager. For example, Contact information uses the data from Settings › Store profile.

Use global checkbox highlighted on a section in Storefront Settings

 

Note: Themes are purchased on a store level and can be applied (for free) to any additional storefront that’s purchased by the store.

Multi-Storefront Supported Features and Settings

These features and settings support multi-storefront but are located outside of Channel Manager:

* Customers have separate accounts for each storefront but can be viewed and managed collectively in your control panel Customers area. See Customers for more information.

 

Can I create different promotions per storefront? Yes, you can create automatic and coupon promotions per storefront using the Standard Promotions editor.

 

Currencies

On multi-storefront stores, you can configure different sets of currencies per storefront. This allows you to run a multi-region, multi-storefront business while keeping the shopping experience as local as possible, which can lead to increased checkout conversion.

Go to Settings › Currencies. Click on the Channels dropdown to view a list of the storefronts the currency is currently assigned to.

The channels column highlighted for currencies

Select Manage channels to add or remove individual storefronts from the currency’s availability. Click Apply to save your changes.

Select the checkboxes to enable channels for a currency.

Additionally, you can manage currencies for a storefront in Channel Manager by selecting the storefront and clicking Currencies in the left navigation menu.

Currencies setting under Channel Manager for a quick view of all enabled currencies for the storefront

 

Currency visibility is a global setting. Toggling off a currency’s visibility will remove it from all storefronts. If you do not want to offer a certain currency on a storefront, unassign the channel from the currency.

Note that currency assignments for third-party channels, such as Amazon, in the control panel are not supported. For more information on adding and managing currencies, see Using Multiple Currencies.

 

Email Templates

Individual store emails can be configured to send or not send and can be customized for each storefront.

Go to Marketing › Transactional Emails and use the channel selector at the top to toggle between configuring emails for all (global) or individual channels.

See Customizing Emails for additional information.

 

Can I set up payments and tax per storefront? Multi-Storefront payment methods and tax inclusive / exclusive price lists are currently in beta, so these features may not yet be available for all stores.

 

Shipping Methods

Shipping methods can be configured separately per storefront, giving you the ability to provide distinct shipping methods tailored to a geographical region or customer segment.

To select the storefront channels for a shipping method, go to Settings › Shipping and edit a shipping zone.

Click Connect or Edit next to a shipping method, then select the Storefronts tab. Check the box next to the storefront channel that the shipping method should display on, then manage the desired settings on the other tabs. When ready, click Submit.

The Storefronts tab of a shipping method.

If every shipping method within a country zone is disabled on a storefront, you can choose to not display the country in the drop-down list at checkout.