B2B Ninja (formerly Quote Ninja) is a BigCommerce quoting application that allows your customers to quickly and easily request quotes on your storefront before placing an order. Your sales staff can view and process these quotes from your control panel, as well as create custom quotes on behalf of customers.
B2B Ninja’s quoting capabilities are a valuable asset for B2B businesses because of the flexibility and customization it provides for your business and your buyers. On the buyer side, they can communicate their unique needs within the quote, such as custom products, large quantities, shipping methods, and desired payment format.
Upon receiving a quote, your team can use B2B Ninja’s tools to accommodate the buyer’s special requests and add discounts, payment terms, and quote expiration dates for them to use at checkout. This workflow increases buyer satisfaction and contributes to conversion, while ensuring that orders are being placed with the information and format required by your business’ needs.
In this guide, we’ll discuss how to set up B2B Ninja in your BigCommerce store, creating and managing quotes in the B2B Ninja dashboard, and the storefront quoting experience for your customers.
Back-End Tools and Features
B2B Ninja offers the following features for you and your customers:
Back-End Tools and Features
- Quote management — View, create, assign, and process tailor-made quotes for all of your B2B customers in one place.
- Template customization — Curate personalized quote emails with design tools, or via custom coding.
- User profile configuration — Control who can access and manage different areas of your B2B Ninja account.
Front-End Tools and Features
- Quote request capabilities — Customers can make requests for individual products or complex cart contents, review existing quotes, and communicate via message from your storefront.
- Seamless checkout — When ready, your customers can easily take their quote to the checkout page and place their order.
- Storefront design — Use the in-app settings to customize the appearance, position, and text of the quote forms and buttons on your storefront.
