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eBay Errors

When adding your store's products to eBay, you may encounter a warning or error message when attempting to list. Some of the more common errors are listed below.

This is not a complete list - if your error isn't listed here, or the potential solutions don't help with your issue, please contact our support team and we'll help get your products into the eBay marketplace.

ErrorWhat this meansPotential solutions
'Manufacturer Part Number' is required to list in this category.Brand or MPN is missing on the product.Add brand or MPN in Edit a Product.
An eBay category ID is required to list.An eBay category was not selected for a product, and eBay was not able to infer from the product description or title the appropriate category.Manually choose an eBay category on the Product Listing Details page, or make sure that the product name and description are accurate and specific enough for eBay to determine an appropriate category.
Invalid option SKU. SKUs must not have spaces [ ], forward slashes [/], or be more than 50 characters.Option/variant SKUs cannot have spaces, forward slashes, or be more than 50 characters.Update the option/variant SKU in Edit a Product.
Invalid product SKU. SKUs must not have spaces [ ], forward slashes [/], or be more than 50 characters.Product SKU cannot have spaces, forward slashes, or be more than 50 characters.Update the product SKU in Edit a Product.
Cannot revise listing. You are not allowed to revise ended listings.A listing with this SKU on your account has already existed and that listing was ended on eBay.None right now. Try listing the item using a new Product ID (create a new product) and SKU.
A user error has occurred. Buyers love large photos that clearly show the item, so please upload high-resolution photos that are at least 500 pixels on the longest side.Product photos are not at least 500 pixels on the longest side.Use photos that are at least 500 pixels on the longest side.

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