eBay Errors

 

This is not a complete list! We want to help you get your products in the eBay marketplace. If your error isn't listed here, or the potential solutions don't help with your issue, please contact our support team.

Error: 'Manufacturer Part Number' is required to list in this category.

  • What this means: Brand or MPN is missing on the product.
  • Potential solutions: Add brand or MPN in Edit a Product.

Error: An eBay category ID is required to list.

  • What this means: An eBay category was not selected for a product, and eBay was not able to infer from the product description or title the appropriate category.
  • Potential solutions: Manually choose an eBay category on the Product Listing Details page, or make sure that the product name and description are accurate and specific enough for eBay to determine an appropriate category.

Error: Invalid option SKU. SKUs must not have spaces [ ], forward slashes [/], or be more than 50 characters.

  • What this means: Option/variant SKUs cannot have spaces, forward slashes, or be more than 50 characters.
  • Potential solutions: Update the option/variant SKU in Edit a Product.

Error: Invalid product SKU. SKUs must not have spaces [ ], forward slashes [/], or be more than 50 characters.

  • What this means: Product SKU cannot have spaces, forward slashes, or be more than 50 characters.
  • Potential solutions: Update the product SKU in Edit a Product.

Error: Cannot revise listing. You are not allowed to revise ended listings.

  • What this means: A listing with this SKU on your account has already existed and that listing was ended on eBay.
  • Potential solutions: None right now. Try listing the item using a new Product ID (create a new product) and SKU.

Error: A user error has occurred. Buyers love large photos that clearly show the item, so please upload high-resolution photos that are at least 500 pixels on the longest side.

  • What this means: Product photos are not at least 500 pixels on the longest side.
  • Potential solutions: Use photos that are at least 500 pixels on the longest side.

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