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Enabling reCAPTCHA

reCAPTCHA is a Google-developed anti-spambot feature used on submission forms to prevent bots from signing up for accounts. The reCAPTCHA feature on BigCommerce is built into each theme.

reCAPTCHA v2 example

reCAPTCHA v2 is currently the most secure and effective version of reCAPTCHA. It provides less friction for human users and a better overall experience. Most of our Stencil themes use reCAPTCHA v2. If your store is using one of our legacy Blueprint themes or an older Stencil theme, it will be using the older version of reCAPTCHA. To learn more about the differences between v1 and v2, see Google's reCAPTCHA Help.


reCAPTCHA v1 discontinued on March 31st 2018. Google is discontinuing v1 of reCAPTCHA so it will not show up on any forms. Update to v2 to continue protecting forms from spam.


Enabling reCAPTCHA

Enabling reCAPTCHA will help prevent spam on forms in your store including account sign-ups, reviews and contact forms. By default, this feature is set to on. To make sure you have it enabled, go to Store Setup › Store Settings and look under the Display tab. Look for a check next to Enable CAPTCHA.

reCAPTCHA Option in Display Settings


Does this protect newsletter sign-ups? The built-in newsletter sign-up form is not protected by reCAPTCHA and could be prone to spam. We recommend utilizing an Email Marketing service to prevent spam on this form.


Updating Themes to reCAPTCHA v2

Many of our current themes already incorporate v2. If you are using any of the following marketplace theme versions or higher, no further action is necessary:

  • 22 Savile Row all versions
  • Arcade v1.13.0
  • Atelier v1.10.1
  • Bazaar v1.0.1
  • Capacity v1.12.0
  • Chelsea v1.12.0
  • Cornerstone 1.6.1
  • Diamond 1.0.5
  • Exhibit v1.10.4
  • Flagship v1.10.6
  • Fortune v1.12.1
  • Foundry v1.10.1
  • Geneva v1.10.1
  • Hero v1.11.1
  • Lookbook v1.10.3
  • Merchant v1.12.0
  • Parts Warehouse all versions
  • Peak v1.11.4
  • Prosper 1.10.2
  • Queen 1.0.3
  • Runway v1.11.2
  • Scales v1.0.2
  • Showroom v1.12.0
  • Soho v1.11.1
  • Solo v1.10.3
  • Spotlight v1.11.0
  • Supermarket all versions
  • Touch v1.0.1
  • Venture v1.11.4

Using an older version of a theme listed here? Updating your theme to the most recent version will update the reCAPTCHA to v2. If you still prefer to use the older theme version, follow our instructions for manually updating Stencil themes.

Stencil themes

Older Stencil themes, third-party themes or custom themes are likely to still use reCAPTCHA v1. Follow the instructions in our Stencil developer documentation to update the code for your theme.

Legacy Blueprint themes

All of our legacy Blueprint themes, use reCAPTCHA v1. To upgrade to v2, follow the instructions included in our Blueprint development documentation.


Don't feel comfortable adjusting your design or want to work with an expert? Check out our BigCommerce Partner Directory or ask your question in the BigCommerce Community Ask a Design Partner Group for assistance. Due to our Design Policy, our Technical Support is unable to edit code or make design changes.

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