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Troubleshooting | Incorrect Control Panel Timestamps

If you notice that the timestamps in your control panel are incorrect, check the following settings.

Example Order Timestamp:
Timestamp highlighted in expanded order details

Under Store Setup › Store Settings, click the Date & Timezone tab.

Scroll to the Date Settings section and verify that the following settings are correctly configured.

  • Your Timezone — ensure that you have set the appropriate timezone for your business
  • Enable DST Correction? — if checked, 1 hour is added to your timezone’s time

The DST Correction setting should only be enabled when daylight savings time is being observed (generally from some time in March to November). When it is no longer being observed, you will need to uncheck this setting manually.

Timezone and DST correction under the Language and Date tab in Store Settings

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