Troubleshooting | Incorrect Control Panel Timestamps

Check the following if you notice that the timestamps in your control panel are incorrect.

Example Order Timestamp:
Timestamp highlighted in expanded order details

1. Go to Store SetupStore Settings, then click the Language & Date tab.

2. Scroll to the Date Settings section and verify that the following settings are correctly configured.

  • Your Timezone
  • Enable DST Correction?
    • if checked 1 hour is added to your timezone’s time

The DST Correction setting should only be enabled when daylight savings time is being observed (generally from some time in March to November).

Timezone and DST correction under the Language and Date tab in Store Settings

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