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Shipments

Shipping is a key piece of every online business. In this article, you'll learn how to create a shipment, how to print a label using our USPS by Endicia integration, where to view your shipments and how to import tracking numbers. We've also provided additional resources where you can learn more about building a shipping and order management strategy that's right for you.

 
 

Ship Items

When you're ready to ship an item, you can use the Ship Items action from the View Orders screen to:

If you’re using USPS by Endicia to print shipping labels, in addition to all of the above features, you're also able to:

  • select your package type and shipping service
  • add Signature confirmation
  • add Endicia Parcel Insurance by U-PIC and adjust the insured value for a shipment
  • print a shipping label on an 8.5x11 inch paper using a standard office printer or a 4x6 inch label with a DYMO printer

You also have the option to split an order into multiple shipments. You may have to create multiple shipments if a customer is having their order shipped to more than one location or the order is too large for a single shipment and requires multiple packages. Another scenario would be if a particular item in an order is on backorder and must be shipped at a later date.

The Create a shipment screen can be broken down into nine fields.

The Create a Shipment popup

1. Quantity to ship — You can adjust the quantities of each item in the order. If sending multiple shipments, Left to ship on the right displays how much quantity is still needed to completely fulfill the order. If you don’t want to ship a given item in this shipment, set the quantity to 0.

2. Package weight and dimensions — These can be adjusted if your package weight and dimensions are different than what was automatically generated.

3. Shipping to — Confirms the shipping address of the customer. This will be included on the printed shipping label if you’re using USPS by Endicia. It can be revised by editing the order.

4. Packing Slip Notes — A customer-facing note section. This can be used for package instructions or a simple “Thanks for your business!” message.

5. How would you like to ship? — Choose which carrier you’re using for the shipment from this drop-down menu. If you’re using USPS by Endicia, this is a list of package and service combinations that your shipment qualifies for. The next time you create a shipment, this will default to whatever you last set it to.

6. Other Tracking Carrier Options — Type or pick from the list of carriers. If a tracking ID is entered, the shipping status email will include a clickable link from which customers can check the progress of their shipment.

7. Tracking ID — If you’ve created a label with a service other than USPS by Endicia, enter a pre-created Tracking ID here.

8. Shipping Method Description — Displays the shipping method chosen by the customer. This field appears on the packing slip and can be edited to include additional information about the shipping method.

9. Update the order status to Shipped — Change this setting if you don’t want to trigger the Shipped status, which may send a customer a status notification email, depending on your Checkout Settings.

If you are not using our USPS by Endicia integration to print labels, click the Create shipment button to complete the shipment and return to the View Order screen. If you are using our USPS by Endicia integration to print labels, you will have additional options available. See Additional Fields below to learn more.

Additional Fields

Additional options when shipping USPS by Endicia

10. How would you like to ship? — This is a list of package and service combinations that your package qualifies for, and that you’ve enabled in your USPS by Endicia settings. This will default back to the last selected service.

11. Signature confirmation — Select to purchase the Signature confirmation service.

12. Endicia Insurance value — Select to purchase insurance for the shipment. You can adjust the value, if necessary, which will update the insurance quote to the right.

Click Create shipment, proceed to print when you are ready. You can now print your shipping label if USPS by Endicia is enabled.

 
 

Viewing Shipments

To view all shipments, go to OrdersShipments. Click the + icon to the left of the shipment to expand and view its details. A packing slip can be printed from the Action menu. If a partial shipment was created, then only those items will be displayed in the packing slip.

To view shipments for a particular order, go to OrdersView, click the + icon to the left of the order, then click the Shipment Number in the order column on the right. From here, you can reprint your label, if necessary.

Click the + next to an order to expand it and see previously created shipments

 
 

Importing Tracking Numbers

Importing tracking numbers for your orders is an excellent way to speed up your order fulfillment process. Instead of having to manually enter the tracking numbers on each order, which leaves room for human error, you can enter them on a spreadsheet (CSV) and use the import tool to associate them with the correct order.

This feature is not meant for:

  • orders with multiple shipping addresses
  • orders requiring multiple shipments

For these orders, we recommend manually adding the tracking numbers through the control panel.

Creating an Import File

Using Excel or another spreadsheet editing software, create a blank CSV file. If you prefer, you can download the following CSV file to see how an import file is correctly formatted.

The CSV file should have three columns: order_number, tracking_number, and tracking_carrier. Fill each column out with the following information.

  • order_number — should contain the order number for the order you are updating
  • tracking_number — the tracking number for the order
  • tracking_carrier — the code for the shipping and tracking service that provided the tracking number. The carrier can be any of the 300+ carriers we support.

Sample CSV headers

When the tracking carrier field is filled in, the shipment notification sent to the customer will link the tracking number to AfterShip's tracking status page. Be sure to save the file to your computer as a CSV (Comma-Separated Value) file when you are finished.

Shipping Service Codes

Our tracking number import supports over 300 shipping carriers. See Carrier Codes for a full list.

Importing Your File

1. Go to OrdersTracking Numbers.

2. Select which order status the orders in your import file should be updated too. If you do not want the statuses to be changed, select Do Not Update.

Order Status field dropdown setting

3. Click Browse or Choose File, select your import file from your computer, then click Next.

Import File setting

4. On the following page, match each field to its corresponding column header. For example:

  • Match Order Number with order_number
  • Match Tracking Number with tracking_number
  • Match Tracking Carrier with tracking_carrier

Match Fields

Click Next when done.

5. Click the Start Import button. Once complete, you will see a confirmation message indicating tracking numbers were successfully imported and updated.

Import Summary

 
 

Carrier Codes

The values below should be used as the tracking_carrier when importing tracking numbers. When an order is updated with a tracking number and the order status changed to Shipped, the resulting customer order notification will include a link to the carrier's tracking page.

We have listed the codes for the most popular shipping carriers below. If yours is not on this short list, use the table to find the carrier code for the shipping carrier you are sending your package through.

  • USPS by Endicia — usps
  • UPS — ups
  • Fedex — fedex
  • Royal Mail — royalmail
  • Australia Post — auspost
  • Canada Post — canadapost
# A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

#
Tracking Carrier - Company NameTracking Carrier - Value
17 Post Service17postservice
2GO2go
360 Lion Express360lion
4-72 Entregando4-72
4PX4px
A
Tracking Carrier - Company NameTracking Carrier - Value
ABF Freightabf
ABX Expressabxexpress-my
ACS Courieracscourier
Adicional Logisticsadicional
ADSOneadsone
AIR21air21
Airpak Expressairpak-express
Airspeed International Corporationairspeed
AlphaFASTalphafast
An Postan-post
APC Overnightapc-overnight
APC Overnight Referenceapc-overnight-reference
APC Postal Logisticsapc
Aramexaramex
Arrow XLarrowxl
Asendia Germanyasendia-de
Asendia HK (LATAM)skypostal
Asendia UKasendia-uk
Asendia USAasendia-usa
ASMasm
AuPost Chinaaupost-china
Australia Postaustralia-post
Austrian Post (Express)austrian-post
Austrian Post (Registered)austrian-post-registered
B
Tracking Carrier - Company NameTracking Carrier - Value
B2C Europeb2ceurope
Belgium Postbpost
Belpostbelpost
Bert Transportbert-fr
Best Express800bestex
Bluedartbluedart
Bonds Couriersbondscouriers
BOXCboxc
bpost internationalbpost-international
Brazil Correiosbrazil-correios
BRT Bartolinibrt-it
Bulgarian Postsbgpost
Buylogicbuylogic
C
Tracking Carrier - Company NameTracking Carrier - Value
Cambodia Postcambodia-post
Canada Postcanada-post
Canpar Couriercanpar
CBL Logisticscbl-logistica
Czech Postceska-posta
China EMSchina-ems
China Postchina-post
Chronopost Francechronopost-france
Chronopost Portugalchronopost-portugal
City-Link Expresscitylinkexpress
CJ GLScj-gls
CNE Expresscnexps
Colis Privécolis-prive
Colissimocolissimo
Collect+collectplus
Con-way Freightcon-way
Correo Argentinocorreo-argentino
Correos Chilecorreos-chile
Correos de Españaspain-correos-es
Correos de Mexicocorreos-de-mexico
Correos Expresscorreosexpress
Cosmetics Nowcostmeticsnow
Courexcourex
Courier ITcourierit
Courier Pluscourier-plus
CourierPostcourierpost
Couriers Pleasecouriers-please
cPacketcpacket
Cuckoo Expresscuckooexpress
Cyprus Postcyprus-post
D
Tracking Carrier - Company NameTracking Carrier - Value
DACHSERdachser
Dawn Wingdawnwing
DB Schenker Swedendbschenker-se
Delcartdelcart-in
Delhiverydelhivery
Deltec Courierdeltec-courier
Detrackdetrack
Deutsche Post DHLdhl-germany
Deutsche Post Maildeutsch-post
DHL 2-Mann-Handlingdhl-deliverit
DHL Beneluxdhl-benelux
DHL eCommercedhl-global-mail
DHL Expressdhl
DHL Express (Piece ID)dhl-pieceid
DHL Global Mail Asiadhl-global-mail-asia
DHL Hong Kongdhl-hk
DHL Netherlandsdhl-nl
DHL Parcel NLdhlparcel-nl
DHL Poland Domesticdhl-poland
DHL Spain Domesticdhl-es
Direct Freight Expressdirectfreight-au
Direct Linkdirectlink
DMM Networkdmm-network
Dotzotdotzot
DPDdpd
DPD Germanydpd-de
DPD Irelanddpd-ireland
DPD Polanddpd-poland
DPD UKdpd-uk
DPE Expressdpe-express
DPE South Africadpe-za
DPEXdpex
DPEX Chinaszdpex
DSVdsv
DTDC Australiadtdc-au
DTDC Indiadtdc
DXdx
Dynamic Logisticsdynamic-logistics
E
Tracking Carrier - Company NameTracking Carrier - Value
Easy Maileasy-mail
EC-Firstclassec-firstclass
Ecargoecargo-asia
Echoecho
Ecom Expressecom-express
ELTA Hellenic Postelta-courier
Emirates Postemirates-post
EMPS Expressempsexpress
Ensendaensenda
Envialiaenvialia
Equick Chinaequick-cn
Estafetaestafeta
Estesestes
Exapaqexapaq
Expeditorsexpeditors
F
Tracking Carrier - Company NameTracking Carrier - Value
Fastrak Servicesfastrak-th
Fastway Australiafastway-au
Fastway Irelandfastway-ireland
Fastway New Zealandfastway-nz
Fastway South Africafastway-za
FedExfedex
FedEx Freightfedex-freight
FedEx Poland Domesticopek
FedEx UKfedex-uk
FERCAM Logistics & Transportfercam
First Flight Couriersfirst-flight
First Logisticsfirst-logistics
Flyt Expressflytexpress
G
Tracking Carrier - Company NameTracking Carrier - Value
Gati-KWEgati-kwe
GDEXgdex
Geniki Taxydromikitaxydromiki
GEODIS - Distribution & Expressgeodis-calberson-fr
Giao hàng nhanhghn
Globegistics Inc.globegistics
GLSgls
GLS Italygls-italy
GLS Netherlandsgls-netherlands
GoFlygofly
GoJavasgojavas
Greyhoundgreyhound
H
Tracking Carrier - Company NameTracking Carrier - Value
Hermes Germanyhermes-de
Hermesworldhermes
Homedirect Logisticshomedirect-logistics
Hong Kong Posthong-kong-post
Hrvatska Postahrvatska-posta
Hua Han Logisticshh-exp
I
Tracking Carrier - Company NameTracking Carrier - Value
i-parceli-parcel
Iceland Postpostur-is
IDEXidexpress
IMEX Global Solutionsimexglobalsolutions
IMX Mailimxmail
India Post Domesticindia-post
India Post Internationalindia-post-int
InPost Paczkomatyinpost-paczkomaty
Interlink Expressinterlink-express
International Seurinternational-seur
Israel Postisrael-post
Israel Post Domesticisrael-post-domestic
Italy SDAitaly-sda
ITIS Internationalitis
J
Tracking Carrier - Company NameTracking Carrier - Value
Jam Expressjam-express
Japan Postjapan-post
Jayon Express (JEX)jayonexpress
JCEXjcex
Jet-Ship Worldwidejet-ship
JNEjne
JP BH Postabh-posta
K
Tracking Carrier - Company NameTracking Carrier - Value
Kangaroo Worldwide Expresskangaroo-my
Kerry Express Thailandkerry-logistics
Kerry TTC Expresskerryttc-vn
KGM Hubkgmhub
Korea Postkorea-post
Kuehne + Nagelkn
L
Tracking Carrier - Company NameTracking Carrier - Value
La Postela-poste-colissimo
Lao Postlao-post
LaserShiplasership
LBC Expresslbcexpress
Lietuvos Pataslietuvos-pastas
Lion Parcellion-parcel
Logistic Worldwide Expresslwe-hk
M
Tracking Carrier - Company NameTracking Carrier - Value
Magyar Postamagyar-posta
Malaysia Post - Registeredmalaysia-post-posdaftar
Malaysia Post EMS / Poslajumalaysia-post
Matdespatchmatdespatch
Matkahuoltomatkahuolto
Maxcellents Pte Ltdmaxcellents
Mexico AeroFlashaeroflash
Mexico Redpackmexico-redpack
Mexico Senda Expressmexico-senda-express
Mondial Relaymondialrelay
MRWmrw-spain
myHermes UKmyhermes-uk
Mypostonlinemypostonline
N
Tracking Carrier - Company NameTracking Carrier - Value
NACEX Spainnacex-spain
Nanjing Woyuannanjingwoyuan
Nationwide Expressnationwide-my
New Zealand Postnew-zealand-post
Newgisticsnewgistics
Nexive (TNT Post Italy)tntpost-it
Nhans Solutionsnhans-solutions
Nightlinenightline
Ninja Vanninjavan
Ninja Van Indonesianinjavan-id
Ninja Van Malaysianinjavan-my
NiPostnipost
Norsk Globalnorsk-global
Nova Poshtanova-poshta
NuvoExnuvoex
O
Tracking Carrier - Company NameTracking Carrier - Value
OCA Argentinaoca-ar
Old Dominion Freight Lineold-dominion
Omni Parcelomniparcel
One World Expressoneworldexpress
OnTracontrac
P
Tracking Carrier - Company NameTracking Carrier - Value
Packlinkpacklink
Pandu Logisticspandulogistics
Pantherpanther
Parcel Expressparcel-express
Parcel Forceparcel-force
Parcel Post Singaporeparcelpost-sg
Parcelled.inparcelled-in
PayPal Packageppbyb
PFC Expresspfcexpress
Poczta Polskapoczta-polska
Portugal CTTportugal-ctt
Portugal Seurportugal-seur
Pos Indonesia Domesticpos-indonesia
Pos Indonesia Int'lpos-indonesia-int
Post Danmarkdanmark-post
Post Serbiapost-serbia
Post56post56
Poste Italianeposte-italiane
Poste Italiane Paccocelereposte-italiane-paccocelere
Posten Norge / Bringposten-norge
Postiposti
PostNL Domesticpostnl
PostNL Internationalpostnl-international
PostNL International 3Spostnl-3s
PostNord Logisticspostnord
Poșta Românăposta-romana
Professional Couriersprofessional-couriers
PTT Postaptt-posta
Purolatorpurolator
Q
Tracking Carrier - Company NameTracking Carrier - Value
Quantiumquantium
Qxpressqxpress
R
Tracking Carrier - Company NameTracking Carrier - Value
Raben Groupraben-group
RAF Philippinesraf
RaidereXraiderex
RAMramgroup-za
Red Expressred-express
Red Express Waybillred-express-wb
Redur Spainredur-es
RL Carriersrl-carriers
Rocket Parcel Internationalrocketparcel
Royal Mailroyal-mail
RPX Indonesiarpx
RPX Onlinerpxonline
RR Donnelleyrrdonnelley
Russian Postrussian-post
RZY Expressrzyexpress
S
Tracking Carrier - Company NameTracking Carrier - Value
S.F Internationalsfb2c
S.F. Expresssf-express
Safexpresssafexpress
Sagawasagawa
Saudi Postsaudi-post
Scudex Expressscudex-express
SEKO Logisticssekologistics
SFC Servicesfcservice
SGT Corriere Espressosgt-it
Singapore Postsingapore-post
Singapore Speedpostsingapore-speedpost
Siodemkasiodemka
SkyNet Malaysiaskynet
SkyNet Worldwide Expressskynetworldwide
Skynet Worldwide Express UKskynetworldwide-uk
SMSA Expresssmsa-express
South African Post Officesapo
Spanish Seurspanish-seur
Specialised Freightspecialisedfreight-za
Speed Couriersspeedcouriers-gr
Speedex Courierspeedexcourier
Spreadelspreadel
SRE Koreasrekorea
Star Track Expressstar-track-express
StarTrackstar-track
STO Expresssto
Sweden Postensweden-posten
Swiss Postswiss-post
T
Tracking Carrier - Company NameTracking Carrier - Value
Taiwan Posttaiwan-post
TAQBIN Hong Kongtaqbin-hk
TAQBIN Malaysiataqbin-my
TAQBIN Singaporetaqbin-sg
Teliway SIC Expresssic-teliway
TGXtgx
Thailand Thai Postthailand-post
The Courier Guythecourierguy
Tikitiki
TNTtnt
TNT Australiatnt-au
TNT Francetnt-fr
TNT Italytnt-it
TNT Referencetnt-reference
TNT UKtnt-uk
TNT UK Referencetnt-uk-reference
TNT-Click Italytnt-click
Toll IPECtoll-ipec
Toll Prioritytoll-priority
TrakPaktrakpak
TransMissiontransmission-nl
Tuffnells Parcels Expresstuffnells
U
Tracking Carrier - Company NameTracking Carrier - Value
UBI Logistics Australiaubi-logistics
UK Mailuk-mail
UkrPoshtaukrposhta
UPSups
UPS Freightups-freight
UPS Mail Innovationsups-mi
USPSusps
V
Tracking Carrier - Company NameTracking Carrier - Value
Vietnam Postvnpost
Vietnam Post EMSvnpost-ems
ViettelPostviettelpost
W
Tracking Carrier - Company NameTracking Carrier - Value
Wahanawahana
WeDo Logisticswedo
WishPostwishpost
X
Tracking Carrier - Company NameTracking Carrier - Value
XDP Expressxdp-uk
XDP Express Referencexdp-uk-reference
Xend Expressxend
XpressBeesxpressbees
XQ Expressxq-express
Y
Tracking Carrier - Company NameTracking Carrier - Value
Yamato Japantaqbin-jp
Yanwenyanwen
Yodel Domesticyodel
Yodel Internationalyodel-international
YRCyrc
YTO Expressyto
Yun Expressyunexpress
Yunda Expressyundaex
Z
Tracking Carrier - Company NameTracking Carrier - Value
Zalora 7-Elevenzalora-7-eleven
ZJS Internationalzjs-express
 
 

Shipment Apps

Our App Marketplace offers a variety of integrations that can help with your shipping and order management. Below we have highlighted a few that plug directly into your store and range from fulfillment to order management to shipment tracking.

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