Receiving Payments via Check

You can set up your online store to allow your customers to pay you by check by setting up a Check payment method. This payment method displays your mailing address and instructions for sending the check to your customer after their order is complete. Because this is an offline method, no payment gateway or merchant accounts are required, although the order will need to be updated manually when payment is received.

When the customer places their order, they will be shown the information and instructions you provide. The order will be placed in Awaiting Payment status. When you receive the check, you can manually set the order to the Awaiting Fulfillment or another order status as you process the order.

Setting Up a "Pay by Check" Method

1. Go to Store SetupPayments.

2. Click the plus sign (+) next to Offline Payment Methods.

Click Offline Payment Methods

3. Locate the Check method and click the Set Up button beside it.

Click Set up next to the Check method

4. You will be taken to a new tab, where you can set up the Check payment method. Fill out the following information:

  • Display Name — What will your customers see this option called during checkout? (Consider Check or Pay by Check
  • Available Countries — Which customers should see the option to pay via check? Only customers who enter a billing address within these countries will see this option. We recommend limiting it to countries within your region.
  • Payment Information — This information will be displayed after your customer has completed checkout. Edit the text field to include your mailing address, who customers should make the check out to, and any additional instructions.

Check payment settings

5. Save your changes. Your check method is now set up. Try running a test order to get an idea of how this will look to your customers and to make any changes.

Editing your settings

After completing setup, you may want to go back and edit your Check payment method settings. Use the steps below to make changes.

1. Go to Store SetupPayments.

2. Click the Check Settings tab at the top of the screen. You can make your desired changes from here.

3. Save your changes.

Removing the Check Method

If you decide you want to remove the option to pay via check from your store, you can follow the steps below.

1. Go to Store SetupPayments.

2. Click the plus sign (+) next to Offline Payment Methods.

Click Offline Payment Methods

3. Locate the toggle switch next to Check, and click on it once to turn it off. This will disable the Check payment method in your store.

Click the toggle next to Check to disable it

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