Paid Theme Support and Documentation (Blueprint)

Paid Blueprint themes are supported by the developer of the theme you purchased. Follow these steps to find the support contact information for the developer of your theme.

1. Go to Storefront Design › Design Options, then click Support.

Support button highlighted in the Themes tab

2. The theme developer's support contact information will display in a popup.

Some developers also have theme-specific documentation explaining how to configure certain features. If this is the case, you will also see a View Documentation button on the popup.

The Support popup window has links for theme documentation and to contact the developer

Getting Additional Help

For alternative avenues of assistance, check out our BigCommerce Partner Directory or ask your question in the BigCommerce Community Design Group. Due to our Design Policy, our Techincal Support is unable to edit code or make design changes.

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