Browse by Topic

Managing Your BigCommerce Account Contacts

If you signed up for an Enterprise plan on or after August 3rd, 2015, see the following document for instructions.

Account Contacts are additional individuals in your organization who can receive email notifications regarding your BigCommerce account.

1. Log in to your BigCommerce Client Area.

2. Click the Account Details link in the upper right corner of the page.

The Account Details link.

3. Click Manage Contacts in the Contact Details panel to the left of your account details.

The Manage Contacts link.

4. If you have already added account contacts, they will display in the dropdown to the right of Choose a contact to edit. Select an existing contact from this list to edit their details or click Create a New Contact to add another.

5. Fill in all required fields, then enable any of the options in the Email Preferences section to configure which email notification types you would like the contact to receive.

6. Click Save Changes.

The Save Changes button.

Was this article helpful?