Setting Up Australia Post

Creating an Australia Post account

1. Create an Australia Post account.

2. Create an Australia Post ID. You will receive an email with a link to activate your account.

create-app ID

3. Obtain an Australia Post API key by filling out the provided form. Be sure to use the same email address that you used when creating your Australia Post ID.

Obtain API key

4. You will receive an email containing the API key. Copy the provided API key.

API key

Connecting to Australia Post

Make sure your Shipping from address lists Australia and a valid postal code before setting up the Australia Post integration.

1. Go to Store SetupShipping, then click Configure.

In some versions of the control panel, this is located under Setup & ToolsSet up your storeShipping.

Configure button beside the Australia shipping zone

2. Click Connect next to Australia Post under Live Shipping Quotes.

Connect button next to the Australia Post shipping method in shipping zone details

3. Under the Settings tab, enter a display name (such as "Australia Post") and select at least one Delivery Type.

Settings tab in the Configure Australia Post popup

4. Under the Connection tab, paste your API key, then click Connect.

Connection tab in the Configure Australia Post popup

5. Your Australia Post integration is now set up. You can test it from the Get a quote page, or by adding something to your shopping cart and clicking Estimate Shipping and Tax.


Australia Post Support

Australia Post’s support site is a good resource for finding information pertaining to your individual account, as well as for finding top answers to common service questions.

Australia Post Size and Weight Guidelines

DestinationMaximum weightMinimum lengthMaximum dimensions
Domestic22kg105cm0.25 cubic meters
International20kg105cm140cm girth

Domestic shipments are charged either by actual weight, or cubic weight (dimensional weight), whichever is greater. International shipments are charged only by actual weight.

Australia Post explains the formula for determining cubic weight for domestic parcels and determining girth for international parcels, and also provide a handy printable guide.

Service Specifics

Australia Post provides a comparison of their different domestic and international services, which can help you decide which services are the right fit for you, your products, and your customers.

Tools and Extra Resources

The postage calculator Australia Post offers can generate estimated prices for parcels sent in Australia and overseas.

Australia Post also provides delivery time estimators for both Australian shipments and international shipments.

If you need to find a nearby post office to drop off to, Australia Post lets you search by branch and by the services you specifically need from that branch.

Australia Post has some good hints and tips for preparing your items for shipping, including specific advice for packaging fragile, perishable, crushable and sharp items.

If you need boxes, tubes or satchels to pack orders, you can purchase shipping supplies directly from Australia Post’s website and Post Offices.


Help & Support

Size & weight guidelines

Helpful guide to cubing

Domestic parcels

International delivery options

Postage calculator

Delivery times

Delivery times - International

Locations & hours

Packaging hints & tips

Mailing boxes, bags & other packaging options

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