Uploading and Linking to a File in Your Store

When you want to provide a free download on your store, such as a free e-book, size chart or assembly instructions, you can link directly to a file on the product page or on its own web page. File types that you can upload include images, documents, and PDF files. This article covers how to first upload the file, then link to it via a Web Page or the WYSIWYG editor. Keep in mind that WebDAV has a limit of 512 MB per file.

Connect to your store via WebDAV and double-click on the content folder.

Drag and drop your file into the content folder. You may be prompted to re-enter your password. In our example, we're using "FileName.pdf".

Now that you uploaded the file, there needs to be a way for your customers to access it. We will cover how to link to a file using a web page link, the WYSIWYG editor, and via HTML.  

Once you have uploaded your files to WebDAV, you will need to locate the proper link URL. Use this URL if you will be sharing it in an email or via HTML.

In WebDAV, double click the content folder.

Right click the file and choose Copy URL. Make sure you copy the URL that does not have /dav in it.

You can use a web page to link directly to a file, without using any coding. Go to Storefront › Web Pages, then click Create a Web Page.

For This Page Will, select Link to another website or document.

Assign the Page Name, and enter in the location of the file.

Save your changes. Your file link will appear in your site's navigation menu.

The WYSIWYG editor is available when creating a web page or editing a product description. This allows you to add links to files, such as standalone sizing charts or product support information.

Edit the product or web page content that you are adding the link to. Inside the Description or Page Content field, highlight the text that will be linking to the file, then click the Link button.

In the Link URL field, enter the location of the file.

Click Insert when finished. The linked text will now be blue and underlined. If you need to edit your link, click on it then click the Link button. Save your changes when done.

If you are comfortable with code, you can edit HTML through the WYSIWYG editor when you click the HTML button.

If you choose to edit HTML, you will need to use the correct format to share the file.

The WYSIWYG editor can also be used to link a video or music file by embedding the data directly into the page. It's a great alternative to integrating media from external sources, like Youtube or Vimeo.

Video Example:

Audio Example:

Edit the page or product that will have the media file.

Using the WYSIWYG editor, click the Insert/Edit Embedded Media icon.

Choose either HTML5 Video or HTML5 Audio from the Type drop-down menu. Then in the File/URL field, enter the location and media file name.

Click the Advanced tab and enable Controls. This will add play and pause buttons to the media file.

Click Insert and Save when finished. The media file will now be embedded into your page.

Is there a limit to the size of files I can upload to WebDAV?

Yes. WebDAV has a limit of 512 MB per file.

What file types can I upload to the content folder?

Many common file types are supported in WebDAV, including PDFs, MP4 videos, and PNG images. For larger files, such as videos or downloadable files, ensure that the file is less than 512 MB in size.