Using the App Marketplace

Apps are integrations that can be used to extend the core functionality of BigCommerce. They can give you extra analytics, integrate with other platforms, help you run marketing, and a host of other features. The App Marketplace allows you to easily search for apps and install them with a single click. Each listing provides you with features so you can determine if an app is right for your store. Although some apps may require a subscription to use, many will offer a free trial period or they may be entirely free.

• To install apps, you must be the store owner or have the Install applications permission enabled on your user account.
• To launch apps, you must be the store owner, have the Launch applications permission enabled on your user account, or have been granted access to a multi-user Single Click App.
• To uninstall apps or cancel an app installation, you must have the Uninstall applications permission enabled on your user account.

You can browse apps using the category drop-down, or search by keyword or the name of a specific app.

When you find an app you are interested in installing, click on the app card to view the app's landing page. Landing pages contain details such as app features, pricing, screenshots, videos, and reviews. To install the app, click the Get This App button.

You'll be taken to the login screen where you will select the store that will install the app.

After logging in, you'll be taken to the app install page. Click Install.

This page outlines the data the app will access and the permissions the app needs before being installed. Click Confirm when you're ready to finalize the install.

Depending on the app, you may need to fill out a form or connect an existing account. After the installation is complete, you can view the app under Apps › My Apps in the control panel.

Help out your fellow merchants by rating and reviewing apps that you've tried. Note that an app must be currently installed in your store to leave a review or rating, and non-store owners must have the Install applications permission enabled to review installed apps.

To leave a review, go to Apps › My Apps and click on the app you wish to review. Then click the Review this app link.

In the pop-up window, select a Rating. Fill out the review form and click Submit when finished. You can go back to edit your rating and review at any time.

App developers incorporate new functionality and fix known issues to their apps in the form of updates. When one or more of your installed apps has an update available, you will receive a notification in the dashboard of your control panel.

Apps with pending updates appear with an Update Available banner in Apps › My Apps. To apply the update, click Update. Depending on the content of the updates, you may be asked to re-confirm the app permissions outlined when you first installed the app.

To uninstall an app, go to Apps › My Apps and click Uninstall.

The app will be removed from the My Apps section and the Apps bar in your control panel.

Uninstalling an app will not cancel an app subscription. Contact the app developer for assistance.