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BigCommerce SSL Certificate

An SSL certificate is issued by a trusted third party (like GeoTrust) for a specific domain or subdomain and verifies that a secure web page (like the checkout page) is properly encrypted, ensuring that all information passed between a user and the site is private.

BigCommerce gives you three options for getting an SSL certificate for your custom domain:

Use our free dedicated SSL certificate...

  • All BigCommerce stores with a custom domain (e.g. mybcstore.com) installed after May 24, 2017, are automatically outfitted with a free, dedicated SSL certificate called Encryption Everywhere.
  • Stores with a custom domain installed before that date can also enable it at any time.

Purchase an SSL certificate from BigCommerce...

  • BigCommerce also offers paid SSL certificates verified by GeoTrust which offer additional security features like site seals, increased purchase protection, and Extended Validation.

Use a third-party SSL certificate...

Stores without a custom domain (e.g. mybcstore.mybigcommerce.com) have their secure pages protected using the free BigCommerce shared SSL certificate.

 
 

SSL Certificate Options

The following types of SSL certificates are available through BigCommerce:

  • Encryption Everywhere
  • GeoTrust QuickSSL®
  • GeoTrust QuickSSL® Premium
  • GeoTrust True BusinessID with Extended Validation (EV)

SSL Certificate options displaying price and features

CertificateOne YearTwo Year
Encryption EverywhereFreeFree
GeoTrust QuickSSL®$59.00 USD$106.00 USD
GeoTrust QuickSSL® Premium$149.00 USD$268.00 USD
GeoTrust True BusinessID with Extended Validation (EV)$299.00 USD$538.00 USD

Once you're ready to purchase an SSL certificate, see Installing an SSL to help walk you through the process.

 
 

SSL Certificate Features

BigCommerce SSL certificate comparison

  • Sitewide https with padlock icon — displays a lock icon in the address bar of the browser on every page. Learn more about Sitewide HTTPS.
  • Green address bar with EV Upgrader — The browser address bar will turn green to indicate an increased level of trust. EV Upgrader is the technology that lets browsers display the green bar with your organization’s name.
  • Site seal
    • Static seal — This is an image that can be placed on your website to show the issuer of your SSL certificate, which can improve consumer confidence.
    • Dynamic seal — This image includes the current time and date to indicate the SSL certificate is valid, and displays information about your website when clicked.
  • Warranty — An SSL certificate warranty offers purchase protection up to a certain dollar amount for your shoppers, giving them peace of mind.
  • Validation type
    • Domain — The certificate issuer ensures your right to use your domain name.
    • Extended Validation (EV) — The certificate issuer ensures your right to use your domain name and thoroughly vets your business to offer maximum protection for consumers.
  • Issued — This is the typical amount of time it takes for this certificate type to be issued and installed.
 
 

Installing an SSL

All BigCommerce stores with a custom domain installed after May 24, 2017, are automatically outfitted with a free, dedicated SSL certificate called Encryption Everywhere, and stores with a custom domain installed before that date can opt into the free certificate at any time.

 

Installing a third-party SSL certificate? If your store is on a Pro or above plan, you can optionally use an SSL certificate purchased from somewhere else (not BigCommerce). See Installing a Third-Party SSL Certificate for instructions and more details.

To install an SSL certificate, you will need to be logged in as the Store Owner and have a custom domain name applied to your store.

1. Go to Account SettingsAccount DetailsSSL Certificate.

2. Select the domain for your SSL certificate (if you have more than one) from the drop-down menu.

Select domain drop-down menu

3. Click Choose a certificate under Install an SSL certificate from BigCommerce.

Choose a certificate button

3. Click Buy at the bottom of the SSL certificate type you would like to purchase (or Install for Encryption Everywhere). See SSL Certificate Options for pricing information and a breakdown of each option.

SSL options

4. Verify that your Bill to details are correct. If not, click Edit.

Confim payment details screen with Edit billing information, approver email and confirm purchase button highlighted

5. Select an Approver Email address from the dropdown list of email address that have been preselected by your domain registrar, then click Confirm Purchase. Within a few minutes, you will receive an email asking you to verify your contact and ownership of the domain.

 

Free Encryption Everywhere SSL requires an approver email. If you are choosing to set up Encryption Everywhere, you still need to select an approver email from the drop-down menu. However, you will not receive an approval email.

Once verified, your SSL certificate will be installed within 10 minutes. After this period, you will receive another email confirming that the installation has completed.

Note that certain SSL certificates, like True BusinessID with EV, may take 1-10 business days to process. See GeoTrust's article "How long does it take to receive an SSL certificate?" for more information.

 

How do I resend my SSL approval email? If you didn't receive the original approval email and need to resend it, you can do so from the Account Dashboard by clicking on SSL Certificates at the top of the screen. Locate your newly purchased SSL certificate and click View, then select Resend Activation Email.

 
 

Testing Your SSL Certificate

You can check your SSL certificate using the following tools:

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