Using the Ask a Partner Community Group

The Ask a Design Partner Community group is a resource for getting assistance with your store’s design. You can post requests large or small and get help from certified BigCommerce Design & Solution Partners.

 

Did you know? To post in the Ask a Design Partner group, first you have to login to the BigCommerce Community. See Logging into the Community for instructions on creating an account for the Community.

Finding the Ask a Design Partner Group

1. Go to https://forum.bigcommerce.com or simply click here to go directly to the group.

2. Click on Discussions in the top menu.

Discussions tab

3. In the list of groups, click on Ask a Design Partner.

Ask a partner group

4. If you are logged in you can create a new post, reply to a post or Join the group.

Creating a Design Request Post

When making a design request or asking a question, include the following information:

Example Post

The more details you can provide, the easier it is for the design partner to understand the request and provide solutions.  

 

Additional Resources

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