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Amazon Errors

 

When adding your store's products to Amazon, you may encounter a warning or error message when attempting to list. Some of the more common errors are listed below.

This is not a complete list - if your error isn't listed here, or the potential solutions don't help with your issue, please contact our support team and we'll help get your products into the Amazon marketplace.

ErrorWhat this meansPotential solutions
A value was not provided for "item_type". Please provide a value for "item_type". Please use the Product Classifier or download the category-specific Browse Tree Guide from Seller Help to see a list of valid "item_type" values. This information tells Amazon where your product should be classified and affects how easily customers can find your product.An Item Type was not provided for the product.None at this time.
Requires field 'Product Type' in order to list when creating a new ASIN on Amazon.A value for 'Product Type' is missing.Go to the Product Listing Details page and enter a "Product Type".
Standard product id (UPC, GTIN or Amazon ASIN) is either not provided or invalid.A standard product id is required to list on Amazon.Add UPC in Edit a Product.
A value was not provided for "bullet_point1". Please provide a value for "bullet_point1". This information appears on the product detail page and helps customers evaluate products.Bullet points are short, descriptive statements about the product. They are required by Amazon to make your product easier to find. e.g. "The world's most effective vacuum!", "Machine-washable", "Engineered to withstand the most extreme weather".Go to the Product Listing Details page and provide some bullet points.
Amazon has restrictions on this product that prevent it from being listed. Please resolve in Amazon Seller Central.BigCommerce is unable to determine why a listing is restricted. There are many different reasons Amazon may restrict a product from listing. Usually, the product is either not allowed to be sold on Amazon or the category of product requires merchant approval prior to listing on Amazon.Visit the help page at Amazon Seller Central to learn more about potential restrictions: see https://sellercentral.amazon.com/gp/help/help.html/
ref=ag_200301050_bred_201567350?ie=UTF8&itemID=200301050
and http://sellercentral.amazon.com/gp/errorcode/8026.
Requires field 'Unit Count' in order to list when creating a new ASIN on Amazon.Requires a value for 'Unit Count' when creating a new listing on Amazon.Go to the Product Listing Details page and enter 'Unit Count'.

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