Age Verification


Watch out! These materials have been prepared for general information purposes only. The information presented is not legal advice, is not to be acted on as such, may not be current and is subject to change without notice.

If your store sells products that can only be purchased if the customer is over a certain age, it becomes necessary to gate these products until the age can be verified. Different products have different requirements for verifying the age of customers and they can even change based on country. BigCommerce offers app solutions for certain products and jurisdictions.


The FDA has issued regulations for stores that sell Vape/eCig related products. The details of the new rules can be found on the FDA site here:

One of the requirements requires that store verify the ID of their customers. BigCommerce currently offers an app solution that addresses the FDA’s age verification requirements.

  • BlueCheck - This app is a single-click install solution that meets the requirements for every state.

  • More app solutions coming soon!


Did you know? BlueCheck does not work with Stencil Themes. If you are using a Stencil Theme and want to use BlueCheck, contact BigCommerce support. They can modify checkout to make it compatible with the app.

Other Resources

Not sure what the best solution is for your store? Visit the General Ecommerce section of the BigCommerce Community for recommendations from fellow merchants with expertise in this field.

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