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Age Verification


Watch out! These materials have been prepared for general information purposes only. The information presented is not legal advice, is not to be acted on as such, may not be current and is subject to change without notice.

If your store sells products that can only be purchased if the customer is over a certain age, it becomes necessary to gate these products until the age can be verified. Different products have different requirements for verifying the age of customers and they can even change based on country. BigCommerce offers app solutions for certain products and jurisdictions.

Age Restricted Content and Merchandise

  • Veratad - This app is a single-click install solution that verifies age for the US and 170 countries.


The FDA has issued regulations for stores that sell Vape/eCig related products. The details of the new rules can be found on the FDA site:

One of the requirements requires that store verify the ID of their customers. BigCommerce currently offers an app solution that addresses the FDA’s age verification requirements.

These apps are a single-click install solution that meet the requirements for every state.


Using a Stencil Theme? If you are using a Stencil Theme and want to use these apps, Custom one-page checkout (for developers) must be enabled. See, Checkout Settings for more information.

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