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• How do I add products to my store?

  Difficulty Level: Getting Started Tools Needed: Control Panel The most important element of your store is the products you want to sell. The application makes it easy to add products into your store. There are two ways you can add products to your store: manually, or importing with a CSV. ...

• How do I use Scribd to embed a PDF file onto my site?

  Difficulty Level: Growing Your Store Tools Needed: Control Panel, Scribd, PDF file Scribd is a website that can help you embed PDFs into your site without needing to create the code to display them or upload the PDFs to your FTP drive. 1.) Go to Scribd.com, and click the Upload button. 2.) ...

• How do I assign free shipping to an individual product?

  Difficulty Level: Getting Started Tools Needed: Control Panel 1.) Login to your store's control panel. 2.) Find the product to which you want to have free shipping and click Edit. 3.) Scroll down to the Shipping Details section and tick the Yes, this product has free shipping checkbox. 4. ...

• How do I add a product to multiple categories?

  Difficulty Level: Getting Started Tools Needed: Control Panel To make a product appear in more than one category in your store, simply tick the categories you'd like it to appear in for the Categories list under the Catalog Information section when adding or editing a product.

• How do I create a downloadable product?

  Difficulty Level: Getting Started Tools Needed: Control Panel In the application there are two types of products: physical products and downloadable products. Physical products are tangible items which you would generally ship to the customer, such as computers, electronics, books, DVDs, et ...

• How can I sell coupon codes?

  Difficulty Level: Growing Your Store Tools Needed: Control Panel You can set up products to sell your coupon codes, rather than give them away for free, if you like. It requires that you create coupon codes and downloadable products to sell the coupons. 1.) Login to your store's control pan ...

• How can I bulk edit my products without a CSV?

  Difficulty Level: Growing Your Store Tools Needed: Control Panel While bulk editing products through a CSV will give you more complete access to change properties about your products en masse, you can also change certain things about your products in bulk directly through the control panel. ...

• How do I import digital product files when importing products?

  Difficulty Level: Advanced Customization Tools Needed: Control Panel, FTP, Importing When importing products into your store, it is possible for you to also import your digital product files. This will require you to upload your files to your FTP drive, link those files in your CSV file, a ...

• How do I import a product to multiple categories?

  Difficulty Level: Getting Started Tools Needed: Control Panel, CSV, MS Excel When importing products via CSV import, you can import products to multiple categories. Editing the CSV File When creating the CSV file for import, set up the product category field so that the multiple categories ...

• How do I add the Google +1 Button to my homepage?

  Difficulty Level: Growing Your Store Tools Needed: Control Panel, Google +1 Button 1.) Go to Google's +1 Page. 2.) Click on the Get the Code link. 3.) Change any information you like, including the size and language of the button. 4.) In the box, copy the code. 5.) Login to your store's ...

• How do I setup a product to allow customers to pre-order?

  Difficulty Level: Getting Started Tools Needed: Control Panel Setting up a product to be available for Pre-Order can be very helpful for your customers when you want them to know a product will be available shortly. This can also help drive sales to your site for when you know that a much-a ...

• How do I add additional custom fields to my product page?

  Difficulty Level: Getting Started Tools Needed: Control Panel You can add additional custom fields to my product page with a few clicks when editing your products. This is a valuable feature for you if you are looking to display additional product information on specific product pages. Note ...

• How do I hide my products' ratings?

  Difficulty Level: Getting Started Tools Needed: Control Panel Along with deciding whether to show a product's weight/SKU/etc., you can also choose to display or hide it's rating. 1.) Login to your store's control panel. 2.) Click on Settings and then Store Settings. 3.) Click on the Displa ...

• How do I move my description panel on the product.html page?

  Difficulty Level: Advanced Customization Tools Needed: HTML, CSS, Built in Editor In your template files, you can move around the panels that are used on your storefront. In this fashion, you can actually move panels such as the Product Description and Other Details. As an example, this art ...

• How do I change the add to cart quantity dropdown to a text box?

  Difficulty Level: Advanced Customization Tools Needed: HTML, CSS, Design Mode By default, customers can only add quantities of 1 to 30 with the dropdown box. You can change this to a text box, however, and then customers can enter in their own quantity outside of this range. If you are look ...

• How do I add images to the new products feed in the left/right column?

  Difficulty Level: Advanced Customization Tools Needed: HTML, CSS, Design Mode By default the templates come with a panel that will show your new products that appears in the right column of the store template. Typically this side panel does not show any images, but just a text feed of the n ...

• How can I save my advanced searches that I perform frequently?

  Difficulty Level: Growing Your Store Tools Needed: Control Panel In BigCommerce, there is a way to "save" your advanced searches that you perform frequently in the fashion of "Views." These are where you can create a results page with a certain criteria such as the last 7 days of orders, o ...

• How do I move the social share buttons below the product name?

  Difficulty Level: Advanced Customization Tools Needed: HTML, Template Files For some of the BigCommerce templates, the social share buttons are placed on the same row with the product name. If the product name is a bit longer than usual, it might override the buttons, as shown in this imag ...

• How do I change the weight measurement in my store?

  Difficulty Level: Getting Started Tools Needed: Control Panel You can change the weight measurement in your store by modifying your store settings. 1.) Login to your store's control panel. 2.) Click on Settings, and then Store Settings. 4.) There you will see a section called Physical Dime ...

• What are configurable fields and how do I create them?

  Difficulty Level: Getting Started Tools Needed: Control Panel A configurable field allows you to create special fields on a product where your customers can add additional information before they add the product to the cart. These are basically a version of product options, though you do no ...