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• How do I add live chat to my site?

  Difficulty Level: Getting Started Tools Needed: Live Chat Code, Control Panel You can use a variety of third party chat clients with your BigCommerce store. We have direct integration with several live chat companies and simple plug n play integration with the rest by placing their ...

• How do I add SnapEngage live chat to my site?

  Difficulty Level: Growing Your Store Tools Needed: Control Panel SnapEngage is a type of live chat system that integrates directly with your favorite IM program, and can even link up with some CRM software, such as SalesForce. It offers proactive invitations to chat, and the ability for you ...

• How do I add the Google +1 Button to my homepage?

  Difficulty Level: Growing Your Store Tools Needed: Control Panel, Google +1 Button 1.) Go to Google's +1 Page. 2.) Click on the Get the Code link. 3.) Change any information you like, including the size and language of the button. 4.) In the box, copy the code. 5.) Login to your store's ...

• How do I add a Twitter badge to my homepage?

  Difficulty Level: Advanced Customization Tools Needed: HTML, Twitter, Design Mode You can add a twitter badge to your store by grabbing the code from your twitter account and then editing your template files. 1.) Make sure that you are logged into your Twitter account. 2.) Go to http://www ...

• How do I add oLark live chat to my site?

  Difficulty Level: Growing Your Store Tools Needed: Olark Code, Design Mode This article will walk you through the process of using the oLark live chat service with your Bigcommerce store. We have integrated the oLark live chat service into BigCommerce so that you just nee to follow a few si ...

• How do I add LivePerson live chat to my site?

  Difficulty Level: Growing Your Store Tools Needed: Live Chat Code, Control Panel To add Live Chat to your site, follow these steps: 1. Login to your BigCommerce Control Panel. 2. Select the >Settings link at the top, then select Live Chat Settings. 3. Check option called LivePerson, an ...

• How do I add Zopim live chat to my site?

  Difficulty Level: Growing Your Store Tools Needed: Zopim Code, Design Mode If you are looking to integrate live chat software into BigCommerce then we have a great recommendation for you. It is a live chat service called Zopim. We are proud to call them a BigCommerce partner and have strate ...

• Selling on eBay

  Difficulty Level: Growing Your Store Tools Needed: eBaY Account, Control Panel This article will explain what eBay is and how you can use it with BigCommerce. Below is a video tutorial on how to setup your eBay integration with your BigCommerce store. Then following that is a complete artic ...

• How can I add social media icons to the bottom of my e-mails?

  Difficulty Level: Growing Your Store Tools Needed: Image Manager, Social Media Icons In BigCommerce, you can edit mostly any e-mail that generates from the system by going into the template files in the Design area. In this example, what we'll do is add some social media icons to the botto ...

• How can I have rotating banner graphics on my homepage?

  Difficulty Level: Getting Started Tools Needed: Control Panel, Banners, Images In BigCommerce, you can set up rotating banner graphics that show your customers a new promotion everytime the page is refreshed. This is a great tool that lets you randomly show a different promotion each time t ...

• How can I remove the newsletter subscription option completely?

  To completely remove the newsletter subscription option from your store (the Newsletter Subscription panel as well as the option in your checkout), just follow the steps below: 1.) Login to your store's Control Panel. 2.) Click on Marketing, and then E-mail Marketing. 3.) Uncheck the box next t ...

• How do I add LiveChat to my storefront?

  Are you looking for a great way to communicate with your customers in real-time as they browse your site? LiveChat is powerful live chat software that helps you talk to your website visitors and convert them into customers. Here at BigCommerce we are all about creating strong partnerships with o ...

• How can I change the look or layout of my eBay auctions and listings?

  Difficulty Level: General Information Tools Needed: N/A At the moment there isn't a way to change the look or layout of your eBay auctions or listings. They are created using a simple template format provided by eBay. There is, however, a work around. Just follow the steps below: Add a ...